「staff is always helpful, however hotel could have more better choices for breakfast ( healthier, better coffee ) and could be going bit greener for eco reasons. but staff very helpful and friendly always.
why not arrange cooperation with GAU cafe shop across the street for coffee/pastry???」
「The hotel is in centre of old quarter, very crowded and busy traffic. You have to pay attention to the motorbikes and cars around in such narrow street. Night markets and many restaurants are nearby. (But not accessible during weekend nights when roads are blocked for pedestrian zones) The hotel room is smaller than expected, and not soundproof. Anyone passed by / speaking outside will easily wake you up. Yet, I should give credit to the hotel staff especially they are very kind and polite and...
「From the moment I arrived, I knew this was the perfect place to stay in Hanoi. The location is unbeatable – just steps from Hoan Kiem Lake, the walking street, Starbucks, Phuc Long, and some of the best food spots in the city. Even 24/7 convenience stores are within a one-minute walk.
The hotel is brand new with high-end, tasteful interiors. Everything feels fresh, clean, and thoughtfully designed. Breakfast was a highlight – the pho is one of the best I’ve had, and it’s a must-try for every...
「We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us.
The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist...
「The room they give us was no window. This is what we don't expect. We ended up to pay extra to upgrade a room with window. Despite this issue, we had a pleasant stay. 」
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."