Take advantage of a swim-up bar, a poolside bar, and a terrace at Ocean View Apartments – Increíble. This aparthotel is a great place to bask in the sun with a private beach and sun loungers. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
Located on a private beach, Ocean View Apartments – Increíble is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Visit our Cancun travel guide
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon
1 min walk - 0.1 km
Iberostar Cancun Golf Course
16 min walk - 1.4 km
El Rey Ruins
2 min drive - 2.5 km
Delfines Beach
3 min drive - 2.8 km
El Rey Ruins Trailhead
2 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN)
13 min drive
Restaurants
Arena Sports Bar
7 min walk
Royal Solaris Cancun
6 min walk
Azvl
1 min walk
Marco Polo Restaurante
7 min walk
Restaurant Las Fuentes
7 min walk
About this property
Ocean View Apartments – Increíble
When you stay at this beach aparthotel you can enjoy umbrellas and sun loungers. Each apartment offers comforts like a Select Comfort bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a minibar and a pillow menu.
Air-conditioned accommodations at Ocean View Apartments – Increíble offer minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
This Cancun aparthotel provides complimentary wireless Internet access. 30-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.
Recreational amenities at the aparthotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Designated smoking areas (fines apply)
Services and conveniences
Iron/ironing board
Safe
Virtual front desk
Location highlights
Near the ocean
On the waterfront
Things to do
Outdoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
Cleaning products are eco-friendly
Connecting units available
Garden
Individual decor
Individual furnishings
Property does not allow children
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code
Pets
Pets not allowed
Children and extra beds
Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 250 per accommodation, per stay
A damage deposit of USD 250 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Does Ocean View Apartments – Increíble have a pool?
Yes, this property has an outdoor pool.
Is Ocean View Apartments – Increíble pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Ocean View Apartments – Increíble?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Ocean View Apartments – Increíble?
Check-out is at 11 AM.
Where is Ocean View Apartments – Increíble located?
Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach, and Iberostar Cancun Golf Course. Nichupté Lagoon and El Rey Ruins are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ocean View Apartments – Increíble Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Location
7.8
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 38 out of 78 reviews
10 - Excellent
38
Rating 8 - Good. 10 out of 78 reviews
8 - Good
10
Rating 6 - Okay. 9 out of 78 reviews
6 - Okay
9
Rating 4 - Poor. 12 out of 78 reviews
4 - Poor
12
Rating 2 - Terrible. 9 out of 78 reviews
2 - Terrible
9
Reviews
8/10 Good
Kim
2025/11/19
Liked: Amenities
Confortable , great view, very convenient location to beach and bus , big room , clean , big fridge good for long stay (20 days ,for dental at Prime dentist )will come again .
Kim
Stayed 19 nights in Oct 2025
8/10 Good
Casie
2025/10/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean and the staff were nice and helpful. We had a couple of minor issues with the toilet and the keypad. Both were addressed by the manager.
Casie
Stayed 10 nights in Oct 2025
10/10 Excellent
Enzo
2024/7/20
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location! Location!
Enzo
Stayed 4 nights in Jul 2024
10/10 Excellent
Leslie Gwynne
2023/9/26
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing balcony view! I had a relaxing 4-night stay ☺️
Leslie Gwynne
Stayed 4 nights in Sep 2023
10/10 Excellent
Jeong
2024/12/18
Liked: Cleanliness, room comfort, communication
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
Jeong
Stayed 5 nights in Dec 2024
8/10 Good
ZINA
2024/2/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
ZINA
Stayed 1 night in Feb 2024
10/10 Excellent
Elizabeth
2024/12/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
Elizabeth
Stayed 4 nights in Dec 2024
10/10 Excellent
Vadim
2025/9/15
Liked: Cleanliness, property conditions & facilities, communication
Great Time! I would definitely recommend!
Vadim
Stayed 3 nights in Sep 2025
8/10 Good
Subhashini
2025/12/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
The sea view from the condo balcony is amazing and room was clean. Communication with the host was good and the host was kind enough to provide late checkout on request. Only con was, extra towels could have been provided as daily cleaning is not included
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good.
When we came back to the property, and started to argue, whey found my reservation.
Bogdan
Stayed 4 nights in Jan 2025
2/10 Terrible
Ryan
2025/3/16
Disliked: Cleanliness, property conditions & facilities, communication
Terrible customer service that is mostly unresponsive.
Ryan
Stayed 3 nights in Mar 2025
10/10 Excellent
Ariadna
2023/6/11
Liked: Cleanliness, amenities, property conditions & facilities, communication
INCREDIBLE views is correct! 😍 Some of the common areas need to be updated (like missing ceiling tiles, so I had my doubts when I first walked around to get to my room) but I’m rating the room - you CANNOT beat the views and the service was GREAT! Very easy check in, fast communication and I absolutely LOVED the unit I was assigned. It has been COMPLETELY remodeled and will be staying here again. Room was very comfortable and well-equipped. Waking up to that view is the best thing and the pool is amazing as well. I give the host 10 stars for the quick responses/communication and checking in to see if I needed anything. Housekeeping was good. I felt at home and I’m looking forward to booking here again soon.
Ariadna
4/10 Poor
Hayden
2025/3/11
Liked: Cleanliness
Disliked: Communication
The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.
Hayden
Stayed 14 nights in Feb 2025
2/10 Terrible
Jaspreet
2024/2/10
Liked: Cleanliness
Disliked: Property conditions & facilities, communication
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details.
Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
I did reservation for a hotel and I paid.
The system changed the date for some season and I wasn’t able to change the date on the reservation.
I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me
They said I’m not able to change date for my hotel reservations
I lost my money I will never use this company again
szabolcs
Stayed 1 night in Aug 2023
4/10 Poor
Hannah
2024/2/8
Disliked: Cleanliness, amenities
Check in was easy and well communicated but that was the only good thing about this stay.
3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp.
There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels.
We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else
Hannah
Stayed 7 nights in Jan 2024
10/10 Excellent
Silvia
2025/11/28
Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación estaba impecable y Andrea nos recibió muy bien y estuvo atenta durante toda nuestra estadía.
Silvia
Stayed 5 nights in Nov 2025
10/10 Excellent
Nathalie
2025/11/28
Liked: Cleanliness, amenities, property conditions & facilities, communication