We had a wonderful stay at Cancun Plaza Best Beach and would definitely recommend it!
The staff were incredibly friendly, welcoming and helpful, even though we arrived when reception was already closed. They provided us with all the necessary information and were always available to help with anything we needed.
The entire hotel was very clean, and our room was bright, spacious and equipped with all the comforts. We also had a beautiful sea view, which made our stay even more special.
There is also a small tour desk inside the hotel where you can easily arrange excursions. Very convenient! The hotel also has a restaurant/bar (independently managed), where we had breakfast and enjoyed the food.
The only minor downside is the location. Being in the northern part of the Hotel Zone, there isn't a huge choice of restaurants and places to go within walking distance. However, buses run every five minutes, so getting around is easy. There is also a supermarket and a laundry service right downstairs, which makes everything very convenient.
Overall, we were extremely happy with our stay. If we come back to Mexico, Cancun Plaza Best Beach will definitely be our first choice again!