Find Family Hotels in Alfredo V. Bonfil

"The"

"Clean room, great view, kind staff"

"Riu met all our expectations and then some. We will be back."

"We have stayed at the GR for about 10 years. Unfortunately, we are looking to try a different resort next year. We were just somewhat disappointed with some of the changes. We have gotten upgrades in the past, but they wouldn’t move us across the hall to a partial ocean view and they were NOT full.. The towels were very dingy and kinda nasty.. The staff were nice enough, but it was just different…. Also, the hot tub was pretty gross…. The entertainment wasn’t as good as it had been, and I think several of the entertainment staff have left with a change in the management. The evening entertainment was soooo loud it made it hard to sit through. They only gave us two bottles of water in our room, and there were 3 of us. When we asked for more water, they were reluctant to give us more. They wanted us to continue to use the same plastic bottle for a week and fill them at the water station down the hall. They now charge a small fee for room service. Never had that before. Again, the staff were friendly enough, but all of the small things added up and we were overall a little disappointed."

"Very clean, rooms cleaned well everyday, staff was so friendly and helpful."

"I had a great view of the ocean from my room and the seating was comfortable."

"Beach view was obstructed . Other than that everything was perfect. "

"The maid service did a wonderful job on our room every day, I also saw staff frequently cleaning the restaurants, the pool area, and the beach. There was a lot of effort being put into keeping things clean."

"The hotel was perfect for our last minute getaway. We loved that size of the resort... never felt crowded, never had to wait very long for food or drink. The property itself is very well maintained and spotless. Our ream was very spacious, smelled great and the bed was really comfortable. We have stayed at numerous "larger/brand name resorts" and found this resort to have by far the best service and friendliest staff. Daniel at the pool was an amazing server, Enrique the supervisor at Azul were especially friendly and great at thier jobs!"