Find Waterpark Hotels in Yucatan Peninsula

"We went as a family of 5 with small children. The staff was great, they cleaned our room everyday! The place overall was well kept and very clean. The food was ok, nothing really special that stood out to us. It’s right off the beach but we were not able to get in as the red flags were up during our entire stay. The infinity pool was nice as they had a small landing for the kids to play in as well. They also had a kids pool with slides in the front of the hotel and a kids area for them to play. Overall we enjoyed our time there. "

"Shuttle to and from hotel excellent. Thank you Robin for your honest help while we were at the resort. Both drivers were great. Eevn the reps that met us at airport were visible and helpful."

"The experience started off horrible it got better but overall very disappointing. We coordinated and paid $160 for a shuttle through the hotel to be picked up from airport. We were never picked up when we arrived. After 2 hours of waiting they just apologized and we got our own taxi. You would think they would give us a room upgrade or comp something for the being left at airport but no. Just apologized and said it was their fault. The room had a musty dirty smell. The hotel food was mediocre. There was only one bar open in the whole hotel after 5pm. Drinks were watered down. The gym was open 24 hours which was great but a lot of equipment was broken for our entire stay. The entertainment team was the highlight they were very friendly and fun. We extended our vacation in playa del Carmen by 3 days if this hotel treated us better we would have just stayed there. But decided to go across the street to Hyatt Vivid and what a night and day difference. Place was phenomenal. Hyatt is more expensive but absolutely worth every penny."

"Good resort.!rooms little dated but plenty of activity vitiate kids and lots al of food choices"

" Hotel was old bathroom had mold "