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"Good value, Hoppa bus right at the door for easy commute to airport"

"Clean and good service "

"Great hotel for an overnight stay, especially if you have an early flight out of Heathrow. It's 2 mins walking distanct to the terminal and it is all connected by a bridge which means you will never have to venture outside to get to T5. Breakfast is fantastic and staff are great!"

"Airport shuttle was nice"

"Clean room. Staff were very helpful "

"Lovely staff, fantastic runway views & very quiet"

"Room was lovely, quite, bed comfy and the breakfast excellent. Only a 5 min walk to terminal 4 which is very handy, will use them again when we visit from Canada."

"The staff didnt mention anything about a shuttle, I took the bus to the airport. Two of the first buses didnt even stop for me. The staff put me in the accessible room as I refused to stay in tbe ground floor as a solo female traveler. The accessible room wasnt fit for purpose, the sink was bascially ontop of the toilet, i dont see how a wheelchair user or someone with limited mobility would be able to freely move. There was some sticky residue on the bedside menu, there was trash behind the same bedsiee table. The only good thing about this place is the convience to get to the airport. "

"Average. Handy having a Carluccios on site though."