Find Family Hotels in West End, MA

"Wonderful place to stay!!"

"Wonderful stay! "

"We had an interesting situation involving a drunk woman (it was St. Pattys day weekend). The staff was very alert and quick to handle it. Security made us feel more at ease. Only negative I have is that after the incident, we moved rooms, and upon doing so, the woman at front desk never asked for my ID? She just handed me keys. Big no no in the hotel industry. Overall good service, housekeeping did a great job, and the bar area is amazing. Very convenient "

"Quiet and comfortable room in a great location. Room was smaller but cleanliness, service, and value were excellent."

"Perfect for work space and big lobby"

"The staff truly made the stay—they were so friendly and recommended some excellent local restaurants. Since I was there during the St. Patrick’s Day parade, they were proactive and warned me to head out early to avoid the crowds. The location is unbeatable—it’s just minutes from TD Garden, and I had the chance to watch an NBA match while I was there. My only note is that the windows aren't very soundproof, so the siren noise from the street was quite noticeable."

"Very convenient - would highly recommend if you are flying in/out of Logan. "

"Room was clean. Bathroom sink was not draining well. Took 40 minutes to get our car, which made us late for an appointment. On arrival was told we had a $30 credit from Expedia to use for breakfast or dinner at the restaurant. We decided to have breakfast but was charged $75.00. After several phone calls was told the person was wrong who told us about the credit and there was nothing they could do. Eventually offered a $15 credit. Extremely pissed. Not good service at all. "

"Best hotel experience I’ve ever had. The complementary waters made all the difference. Having access to an awesome gym was also amazing for people who enjoy fitness and gyms while traveling. "