4/5 Good
Verified traveler
Traveled with partner
2021/7/27
Liked: Cleanliness, staff & service, amenities
The Plaza is a very nice place to stay if not with a few caveats. The lobby is quite pretty with a really lovely lounge and bar area. The staff at the front desk were incredibly friendly and the location itself is wonderful: very easily walkable to many of the main areas of Boston. Yes, there is a $25 facility fee to be aware of that will be charged at the hotel in addition to your booking fee (even/especially if you book through a 3rd party site), but that is pretty standard throughout the city at any major hotel. Valet is $58 (also fairly standard in pricing for the city) but there are also several city lots very close by if you don't mind a short walk. The rooms were nice enough- pretty standard but clean and it was extra nice having a fridge. The only major complaint was that the air conditioning system would turn off no matter how low we set the thermostat and stay off until the room heated up before kicking on again. If you're a light or temperamental sleeper (me), this can be super problematic as I was constantly woken up with the lack of white noise and inconsistent temperature.
Stayed 1 night in Jul 2021