Onyx Boston Downtown

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

Overview of Onyx Boston Downtown

Onyx Boston Downtown

4.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
155 Portland St, Boston, MA, 02114

Explore the area

  • Popular LocationFaneuil Hall Marketplace9 min walk
  • Popular LocationNew England Aquarium14 min walk
  • Popular LocationBoston Common15 min walk
  • AirportBoston, MA (BOS-Logan Intl.)7 min drive

Choose dates to view prices

About this area

Boston

Onyx Boston Downtown is located in Downtown Boston, a neighborhood in Boston, and is in the entertainment district and near a metro station. Fenway Park and The Freedom Trail are notable landmarks, and travelers looking to shop may want to visit Faneuil Hall Marketplace and Harvard Square. Check out an event or a game at TD Garden, and consider making time for New England Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • TD Garden - 3 min walk
  • The Freedom Trail - 6 min walk
  • Faneuil Hall Marketplace - 9 min walk
  • New England Aquarium - 14 min walk
  • Boston Common - 15 min walk

Getting around

  • North Station - 4 min walk
  • Haymarket Station - 5 min walk
  • Logan International Airport (BOS) - 7 min drive

About this property

Onyx Boston Downtown

4-star Boston hotel in Downtown Boston, walk to TD Garden
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Onyx Boston Downtown offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 62 per night)

Food and drink

  • Continental breakfast available for a fee
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ruby Room

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (500 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 62 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - C0030600351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Onyx
Onyx Boston
Onyx Hotel
Onyx Hotel Boston
Onyx Hotel Kimpton
Kimpton Onyx Hotel Boston
Kimpton Onyx Boston
Kimpton Onyx Hotel
Onyx Boston Downtown Hotel
Onyx Boston Downtown Boston
Kimpton Onyx Hotel an IHG Hotel
Onyx Boston Downtown Hotel Boston

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 484 out of 1000 reviews
5 - Excellent 48%
Rating 4 - Good. 323 out of 1000 reviews
4 - Good 32%
Rating 3 - Okay. 115 out of 1000 reviews
3 - Okay 12%
Rating 2 - Poor. 51 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 1000 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness
The hotel was a great location, walking distance from North Station/TD Garden. Rooms were adequate, staff were just "there" like they needed the job but didnt want to be there.
Stayed 2 nights in Aug 2022

3/5 Okay

Traveled with family
Liked: Cleanliness
Very clean hotel and close to North Station. Days into our stay we asked for a bathroom clean up in our room and whoever cleaned it did an excellent job! The negatives…bed was small for two people in a double bedroom and the front desk staff was not very friendly at all. All the times we came and went, no one even looked up to greet us.
Stayed 4 nights in Jul 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I understand getting a room in a good location comes at a premium. However, in exchange for that premium I do expect a few things. First, there was a horrible patch in the plaster ceiling that consisted of two sections of drop ceiling tiles mixed with a plaster top. Yes, you wrote that correctly. Additionally, this patch job looked like something I might have done in middle school. Not from a higher end hotel. Also, the TV did not work. When I called down to the front desk they sent someone who turned the tv on and said. Yeah it's probably the signal, and left. I asked multiple times and got varying reasons why the television didn't work. None of the answers had the tone of "I'll get right on it", or "we're handling it. They were more of the tone of "what can I say to have you stop calling the front desk?" Overall not very happy. Having a working TV is not a requirement I'd put in the Prima Donna category of needs. If I'm paying $300 a night, it's not too much to ask. Will never stay at this hotel again.
Stayed 3 nights in Jul 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
I’ve stayed in this hotel before but this time everything seemed different. First of all the two people working the desk seemed miserable. They barely spoke when I checked in and acted like they wanted to be somewhere else. The room was clean and comfortable. The valet situation the day I checked out was a nightmare. They had one poor girl working the valet and it was taking 2 hours to get your car. I finally ended up walking with her and a small group of people over to the garage where our cars were and got them ourselves. No one apologized or cat except for the valet girl who by the way was hustling her butt off. The other girl just sat at the front desk and acted like it wasn’t her problem. I realize they are staff shortages but whoever is the manager could have either stepped in himself to help out or made arrangements to find other people to help this poor girl. There were two concerts in the city that evening you would think that as a hotel manager you would’ve been prepared for that. That sort of ruined the whole thing for us. But this is a great location!
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and quiet.
Stayed 1 night in Jul 2022