Families find entertainment at this Boston hotel's arcade and playground, while the vibrant city beckons with attractions just steps from the front door
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Photo gallery for Marriott Vacation Club® at Custom House, Boston
Marriott Vacation Club at Custom House in downtown Boston offers families an arcade/game room and playground. Guests enjoy in-room WiFi, gym access, and an evening bar. Visitors consistently praise the attentive staff who enhance the experience.
Located in Downtown Boston, a neighborhood in Boston, Marriott Vacation Club® at Custom House, Boston is near a metro station. Faneuil Hall Marketplace and Copley Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Public Garden. Looking to enjoy an event or a game? See what's going on at TD Garden or Fenway Park. Take an opportunity to explore the area for water adventures such as sailing. Visit our Boston travel guide
Located close to TD Garden and Boston Common, Marriott Vacation Club® at Custom House, Boston provides dry cleaning/laundry services, a bar, and a gym. Guests can connect to free in-room WiFi.
Other perks at this condo resort include:
Continental breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
Express check-out, an elevator, and a billiards/pool table
A porter/bellhop, games, and a 24-hour front desk
Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms offer comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
32-inch flat-screen TVs with premium channels
Separate dining areas, mini fridges, and microwaves
Awards and affiliations
Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from January 5 2026 to May 15 2026 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the condo resort will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
Valet parking fee: USD 56 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas
Frequently asked questions
Is Marriott Vacation Club® at Custom House, Boston pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on 2026/3/8 start from NT$8,848, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for USD 56 per day.
What time is check-in at Marriott Vacation Club® at Custom House, Boston?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Marriott Vacation Club® at Custom House, Boston?
Check-out is at 11 AM.
Where is Marriott Vacation Club® at Custom House, Boston located?
Located in Downtown Boston, this condo resort is within a 15-minute walk of Faneuil Hall Marketplace, Boston Common, and TD Garden. Boston Public Garden and Boston Convention and Exhibition Center are also within 2 mi (3 km). Aquarium and State St. Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Marriott Vacation Club® at Custom House, Boston Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The building is awesome and historic. Great architecture and very sturdy design. The bed was great and the room was very home-like. Location was fantastic. The only thing I would improve upon is the breakfast menu.
Room had a good layout with sitting room/kitchenette separated from bedroom by hallway and bathroom. Room was clean and comfortable with Boston themed decor. Observation deck on top floor was very nice. Only downside was HVAC that only operates in heat mode in the winter, took awhile for room to cool down.
The room was incredibly clean, the staff was very accommodating, and the location is unbeatable. We traveled with our baby, so having a separate bedroom and living room area with doors allowed her to go to bed early while we enjoyed lounging and watching movies in the bedroom. The hotel provided a high chair and pack n play for the room, the bathtub was easy for bathing her, and housekeeping kept our room comfortable and clean each day, even tidying dishes in the kitchenette. The property has incredible observation deck views, was immaculately decorated for the holidays and was walkable to the aquarium, Faneuil Hall, North End restaurants and more. We’ll encourage everyone to stay here!
We stayed in a suite with high vaulted ceilings. The air conditioning was a little tricky trying to keep an even temperature across the upstairs and downstairs but the suite itself was VERY nice. The location is unmatched.
Everything about this place is perfect! Don't worry about breakfast as the surrounding area is filled with different options. They only offer coffee complimentary and some typical hotel breakfast items that get charged to the room, but you're not coming to Boston for hotel breakfast. Will be back to stay again!
What a cool place! The hotel was beautiful with some very unique features . The room was spacious enough for our family and the location was perfect. All the staff were friendly and helpful
Not a deal breaker for us but an onsite restaurant or pool would have made it even better!
I would go back and recommend!
The location is perfect for a family reunion. The hotel is a landmark that can’t be ignored.
Staff could not have been more accomadating.
Even with elevator upgrades in process the ambiance was still impressive.
The apartment was nice but I had booked because of the wonderful views ot this building. Our apart was on the 5 floor looking the worst part of the buildings. I have asked for another apart as we are 80 and 91 and stay at home for the most part of the day. The manager refused to change our room. As the view was the only reason to choose this hotel I am disapointed and it was not amazing for us. The building is wonderful but there are many wonderful hotels in Boston and the price of Marriott was high for the season
Great hotel and great staff. The rooms are first-come, first-served, so if you are given a lower room (we received one on the 1st floor), kindly ask to be switched to a higher room the next day. They were great about that. Very large rooms, clean and spacious - perfect for a family traveling!
A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.