Find hotels near Van Nuys Sherman Oaks War Memorial Park, Los Angeles from NT$3,495

"Everything was mint "

"Great place to stay!"

"The staff was pleasant. The room was not as clean as you would expect for the money. The wallpaper in the bathroom was coming off the wall. The bath tub looked like it had not been cleaned. The thermostat in the room was not working. "

"Everything was good! "

"Cool"

"The bed was very hard and uncomfortable. The AC was mounted high on the wall, which a good idea since cold air settles to the floor. However, the instructions were to small and the unit was loud. "

"I stayed at Sheraton Universal Hotel for two nights in a two-bedroom suite with a sofa bed sleeper, as we are a family of five. The biggest advantage of this hotel is its location. It’s extremely convenient for visiting Universal Studios Hollywood. The room itself was spacious enough for our family and generally clean, which we appreciated. However, several issues made this stay very disappointing for the price point. One major issue is that the Jacuzzi was out of service, and this was not communicated at the time of booking. That was a letdown, especially since amenities like that often influence hotel choice. On top of that, we had ongoing problems with guest services. The first night, we called twice requesting bedding for the sleeper sofa, which was not provided in the room. Both calls went unanswered and the bedding never arrived. The second night was worse. We called three separate times and still never received a fitted sheet for the sofa bed. We had to make do without proper bedding for the entire stay, which was uncomfortable and unacceptable for a suite meant to accommodate five people. Overall, while the location and room size are good, the lack of communication, unresponsive guest services, and missing or unavailable amenities made this a frustrating experience. I would likely choose a different hotel in the area next time."

"Top Notch and so cool!"

"Rooms and hotel was clean but the pool and hot tub was disappointing. The water was cloudy and looked dirty. Only 2 jets in the hot tubs were working."