Find hotels near Regal Sherman Oaks Galleria, Los Angeles from NT$4,690

"Reception has a very bad smell "

"The property was beautiful and staff were delightful. But be aware, the charge you pay through Expedia will not be your total charge when you check out. I was shocked that at check in they charge $300 “deposit” and then charge “$50” a night for you to park your car plus another $5 for “parking tax” along with a ton of extra “fees” and “taxes” for nonsense things like “CA tourism tax, Room occupancy tax, HWMO CA tax, etc.” there are too many to list but they basically do their best to not return the extra $300 that they charge in the beginning. Also, when I checked in, I was told I was an Expedia VIP and they would usually give me an upgrade but since they were “sold out” they gave me a bottle of wine… they didn’t even ask if I drank. I was there with my minor daughter and not with any other adult so they should have been more accommodating to their “upgrade.” I’m a frequent traveler and I’m aware of these deposits that get charged at check in and then get deposited back at check out. This experience just seemed somewhat odd. "

"The front desk guy was very nice! Excellent customer service. The rooms were a bit dirty, they did have breakfast snacks which was nice. Overall was pretty good. "

"No"

"Staff was friendly View was good Rooms were clean"

"The only thing missing is breakfast of some sort. There are places nearby but not close enough to walk I would say. "

"Clean and spacious rooms, comfortable beds, and fairly quiet. Friendly staff. Continental breakfast was good."

"The room was on of the worst ever, the sink was stained, carpet had gum stuck to it, furniture was scratched & old. The room had a musty damp odor. I stayed for work and did not have the time to find another room. I’m sure the heath department would have a few questions. I called for a receipt for the $10.00 nightly parking fee. I was told, “ we don’t give receipts for parking.” I had to argue with the lady to receive one. "

"Great staff, great clean rooms that are roomy and smell great! TV’s are in excellent condition everything was perfect "