"When I first got there the woman at the front desk was VERY rude with an attitude. It was dark all the way to finding your room. First thing I wanted was to take a nice hot shower after a day at the beach. Let it run for SEVERAL+ minutes and water was ice cold and didn’t even get warm. On our way down from the room we found a ROACH on the ground. Told the front desk lady and she was rude and acted as if she didn’t care. I will NEVER be booking there again and hope to receive my money back...
"When I first got there the woman at the front desk was VERY rude with an attitude. It was dark all the way to finding your room. First thing I wanted was to take a nice hot shower after a day at the beach. Let it run for SEVERAL+ minutes and water was ice cold and didn’t even get warm. On our way down from the room we found a ROACH on the ground. Told the front desk lady and she was rude and acted as if she didn’t care. I will NEVER be booking there again and hope to receive my money back...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel is updated, modern very clean. Our room was specious, but lacked a few comforts that most hotels offer such as a coffee maker and comfortable chairs to use while relaxing in the room. The room was more than big enough to add a couch or comfortable chair. All they have is a metal uncomfortable office style seat. No coffee in the room or microwave which for me brings my rating down. I do not want to have to get dressed and make my way to the lobby for my first cup of coffee! Staff...
The hotel is updated, modern very clean. Our room was specious, but lacked a few comforts that most hotels offer such as a coffee maker and comfortable chairs to use while relaxing in the room. The room was more than big enough to add a couch or comfortable chair. All they have is a metal uncomfortable office style seat. No coffee in the room or microwave which for me brings my rating down. I do not want to have to get dressed and make my way to the lobby for my first cup of coffee! Staff...
We were traveling very late and found this hotel on Expedia. Called the front desk to let them know we would be arriving later and Katie was so sweet! She put us at ease that we would be able to check in later with no problems. Front desk clerk got us checked in quickly and was very kind. Room was clean and the beds were comfortable. Breakfast was great and staff were monitoring area to clean and refill food as it was taken.
We were traveling very late and found this hotel on Expedia. Called the front desk to let them know we would be arriving later and Katie was so sweet! She put us at ease that we would be able to check in later with no problems. Front desk clerk got us checked in quickly and was very kind. Room was clean and the beds were comfortable. Breakfast was great and staff were monitoring area to clean and refill food as it was taken.
Most of the staff was very friendly and treated us like we were very special to them. One middle-aged woman working the breakfast area was a bit terse. She was not friendly at all.
Most of the staff was very friendly and treated us like we were very special to them. One middle-aged woman working the breakfast area was a bit terse. She was not friendly at all.
Harry
Reviewed January 19, 2022Reviewed January 19, 2022
The location, of course, makes it a standout, as well as the attention to detail. The decor is thoughtful--beautiful and welcoming. Anna and Renee were warm and attentive innkeepers. And COVID regulations were very good. I stayed in room #9, which was fully outfitted in Mackenzie Child. It had a lake view and was quite cozy and comfortable. I would like to return in a warmer season to better experience the lake. If I had to name one negative, it's that the water pressure was pretty weak in the...
The location, of course, makes it a standout, as well as the attention to detail. The decor is thoughtful--beautiful and welcoming. Anna and Renee were warm and attentive innkeepers. And COVID regulations were very good. I stayed in room #9, which was fully outfitted in Mackenzie Child. It had a lake view and was quite cozy and comfortable. I would like to return in a warmer season to better experience the lake. If I had to name one negative, it's that the water pressure was pretty weak in the...
Amazing. Our annual girls getaway weekend at Destiny, my daughter and I enjoyed every minute. Far safer than in the past, there seems to be more security measures and hopefully, more watching of the parking lot (we’d had our vehicle broken into among several others a while ago but the hotel staff was super supportive). We had a lovely time this long weekend- from checkin to all the housekeeping folks, it was great. Thanks and we look forward to next time.
Amazing. Our annual girls getaway weekend at Destiny, my daughter and I enjoyed every minute. Far safer than in the past, there seems to be more security measures and hopefully, more watching of the parking lot (we’d had our vehicle broken into among several others a while ago but the hotel staff was super supportive). We had a lovely time this long weekend- from checkin to all the housekeeping folks, it was great. Thanks and we look forward to next time.
The hotel staff at this hotel is outstanding! We've stayed at other Staybridge Suites and the staff has always been great. It was a pleasure to witness first-hand the polite young man that was working the breakfast buffet. He was extremely attentive to the food supply, cleanliness of the eating area, and answered any questions that were asked by myself, and others throughout the morning. He had a positive attitude and you could tell that he truly enjoyed his job. There was a nice variety of food...
The hotel staff at this hotel is outstanding! We've stayed at other Staybridge Suites and the staff has always been great. It was a pleasure to witness first-hand the polite young man that was working the breakfast buffet. He was extremely attentive to the food supply, cleanliness of the eating area, and answered any questions that were asked by myself, and others throughout the morning. He had a positive attitude and you could tell that he truly enjoyed his job. There was a nice variety of food...
Kristian
Reviewed February 2, 2016Reviewed February 2, 2016
This is a beautiful property, it is like staying in a historical mansion. We stayed in a king suite and the room was huge and very nice. Continental breakfast was simple and sufficient, great experience overall. We had an emergency situation at home (12 hrs away) and the manager was extremely helpful in working with us so that we could leave a day early. Would definitely recommend this hotel…close to Skeaneatles and the lake.
This is a beautiful property, it is like staying in a historical mansion. We stayed in a king suite and the room was huge and very nice. Continental breakfast was simple and sufficient, great experience overall. We had an emergency situation at home (12 hrs away) and the manager was extremely helpful in working with us so that we could leave a day early. Would definitely recommend this hotel…close to Skeaneatles and the lake.