Very clean and comfortable. Staff where great and extremely helpful.
Location. Pickup by tour operators. Nearby eateries
Very cozy rooms. Great place at great price. Would def stay there again
The best hotel we have ever stayed at. From pickup at the airport to the final transfer to the cruise ship...flawless. Staff seemed to be clairvoyant in anticipating needs. Property immaculate.
The location of the hotel was very good and the staff generally helpful. There were a few times where the cleaning staff didn't really take out all of the rubbish that was in plastic bags and around the very small trash cans.
I loved how close it was to the train/subway stations and there are a lot of nearby restaurants.
Loved everything! The service is beyond compare. Great thanks to Masaaki Kitano and his team!
The property is very close to the Kamiyacho Station which made it easy to use public transportation to get around! The rooms were incredibly large and breakfast was amazing.
The toilet wasn't cleaned properly on day of check in. There were stains on the toilet seat! They offered a change of room eventually. Other than that, it was a very pleasant stay onwards. Would definitely come again. Good location!
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