Find Hotel with a Concierge in Roppongi

Price-wise, the Grand Hyatt falls into the middle group of luxury hotels in Tokyo -- not as expensive as the Park Hyatt but on average a bit more expensive than the New Otani. For the price, you get absolutely top quality service, a beautifully clean and stylish room, top-notch facilities (including spa), and great restaurants (if you have the expense account for them). If you can, you will enjoy treating yourself to a truly first-rate experience there.

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.

Amazing stay our family enjoy this hotel very much.

Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

If you are looking for a quiet stay, this hotel is in the right location. The staff is very helpful and very friendly. The location is convenient to train stations to any place in Tokyo and easy access to the shinkanse.

Right next to the train station and Shinkansen if you need to catch that.

It's quiet and in an extremely convenient location. The staff was very helpful and accommodating.

1# The staff were amazing and were on top of every question or concern I had. 2# location to major rail lines (for Tokyo and leaving Tokyo), bars, food and shopping. 3# Rooms were big for Tokyo and super functional.

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.

The room was pretty small for 3 adults, but as they say it’s Tokyo. The location is very convenient. Staff are pleasant. There’s lounge area where my son enjoyed playing vinyl records at the end of the day or early mornings.

Excellent, convenient location in central Tokyo. Walking to many activities and subway was easy. Staff were outstanding and went out of their way to be kind and helpful. We had the club included which was convenient for comprehensive breakfast and evening snacks when we wanted a more quiet time.

Friendly staff.

Clean , good service and great location