Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service.
Great management and staff!
Look forward to our next visit 😃
Priscilla
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Olivier
情侶出遊
2025 年 5 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff and executive lounge was excellent!
Olivier
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Nazar
2025 年 5 月 28 日
Nazar
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Deborah
情侶出遊
2025 年 5 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
We were in the Executive Zen floor of New Otani. We only stayed 1 night as it was a stopover before our flight back to the US.
The service was impressive to say the least. The rooms were very modern but very small but I believe this is normal for Tokyo. The continental breakfast was limited. However the Sky restaurant was amazing. There were many food options available and the view of Tokyo from the restaurant was amazing. I highly recommend anyone to stay here. We definitely will for a longer time next time we visit Japan.