托霍庫 (CUN) 附近飯店 | 熱門住宿限時優惠 起

「No complaints, and I like to complain」

「The location was great but it was actually hard to find as maps did not match the location when putting in the address. But the manager helped us find it, he was very nice . The room was clean and had everything you needed . My only concerns were only one key was given and we actually needed two as we don’t do everything together. So they should look into providing that. They definitely need to provide a few more towels than just two. But thankfully the housekeeping gave us new ones when we...

「Amazing! Great food! Great staff (so helpful, and always available), absolutely gorgeous beach! Best place ever!」

「Todo muy bien, podría mejorar el servicio en la playa a qué sea más proactivo」

「Deeply Disappointed – Zero Support from Expedia and Grand Residences I am extremely disappointed in both Expedia and Grand Residences Riviera Cancun for their complete lack of support and accountability during a period of active travel restrictions. My request was simple: change my travel dates due to the U.S. travel advisory in effect at the time. I did not ask for a cancellation, I did not ask for a refund—only a date modification so I could still enjoy the stay at a later, safer time. I...

「El menú de desayuno muy bueno, las camas cómodas 」

「Great Staff」

「Enjoyed our stay and had a great breakfast every day. 」

「Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!」

「Best place ever 」

「Staff very helpful and kind! The resort is very dated! Hot tub in our casita suite did not work, and no discount was offered when we reported it! Our private pool was slimy, dirty, and was NEVER cleaned our entire stay (7 nights)! Would definitely not recommend this resort to anyone! It was a very disappointing stay and Expedia should know that this resort only wants to sell memberships, at our check in, thru out our stay, and even the day we left waiting for our transportation to return to...

「I truly appreciated beautiful traditional unique houses where we lived, the nature, and the way the whole resort was maintained. The beautiful beach, comfortable sun-bathing beds, and white towels were great to have! Breakfast menu was great, however, I'd welcome more variety of juices beyond "jugo verde" and "jugo de naranja", like a variety of fruit and vegetable juices with no sugar, however, the selection of food was great. Staff was kind and hospitable, polite and helpful. Our room was...

「Pool is awesome 」

「I can’t say enough good things about Jungala! This was one of the best experiences I’ve had - we were a little worried about what we would come into as some of the Vidanta owners have complaints about their ownership plans but THIS is the model Vidanta should follow. The hotel gets the highest level of access to all parts of the resort, private concierge, private transportation all over the 1000 acre resort. We LOVED walking the jungle paths to our room which was enormous and beautifully...

「The breakfast is very good and nice to be able to have it included right on premises. The rooftop pool is also a plus - nice size and lots of loungers and seating area! Great price as well!」