Find hotels near Thien Son Plaza, Hanoi from NT$2,214

"Excellent"

"Stayed here for a week and had a really great experience. The hotel was clean, and the staff were always friendly and helpful. Loved the buffet breakfast - lots of options and everything was fresh. The location was also perfect and made it easy to get around. I would definitely come back!"

"A great hotel in a really convenient location. The staff were amazing! Had a great time. "

"Staff were great and helped us with early check-in as well. The overall property condition was good except the fact the there were no lifts/they were non-operational. Breakfast needs some work too as the options were very limited specially for people who don’t eat pork."

"The hotel description is misleading. There is NO onsite breakfast facilities. Breakfast is down the road, outside the hotel!! When we arrived, the only lift in the hotel was "out of service". This is definitely NOT a 4* hotel. It is more like a 1* hotel. This hotel does NOT come with the concierge, the facilities, decor, or top notch service that all 4* hotels offer. This hotel offers absolutely nothing. The staff are miserable and unhelpful. The rating for this hotel definitely needs to be reclassified. Regarding the room. We asked for 2 room queues, but was told we could only have one and if one of us needed to access our room we had to get reception to let us in. The sockets in the room was loose. The kettle needed to be unplugged to stop it over boiling. There are some good points to this hotel, and that is it's location. It is on a quirky road in the centre of all the hustle and bustle."

"Good value for money. Staff are excellent"

"Loved our stay here. The best part of this hotel is their staff. Before our arrival, the staff reached out to us to arrange airport pickup. They were always in contact. When we arrived, we were greeted with warm towel to wipe our hands and tea. They recommended areas to visit. They even helped booked our over night sleeper train tickets to Sapa. The staff definitely went above and beyond which made our stay so much more pleasant. For international women’s day, the staff even gave me a flower. When we checked out, we were also given a little gift of tiger balm. Breakfast was delicious. Hotel is walking distance to everywhere. Highly recommend. "

"The breakfasts were amazing with something for everyone. I will miss that choice a lot. "

"Great service by the staff, really outstanding. There was one night where a friend and I were at a lost for where to go for dinner and it was running late. One of the staff members helped us quickly call up a place and got us a table! Saved our night, and the food was delicious!"