「Very clean, great communication, helpful staff, super convenient in French Quarter just a few blocks from the Opera House. Loved it! Just FYI, the beds are very firm.」
「Very clean, great communication, helpful staff, super convenient in French Quarter just a few blocks from the Opera House. Loved it! Just FYI, the beds are very firm.」
「Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.」
「Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.」
「J'ai passé un excellent séjour: personnel souriant et serviable, chambre très propre et confortable, petit déjeuner de qualité. L'hôtel est bien situé pour vadrouiller dans le centre d'Hanoï. Seul bémol: l'espace spa et le rooftop mériteraient d'être rénovés. 」
「J'ai passé un excellent séjour: personnel souriant et serviable, chambre très propre et confortable, petit déjeuner de qualité. L'hôtel est bien situé pour vadrouiller dans le centre d'Hanoï. Seul bémol: l'espace spa et le rooftop mériteraient d'être rénovés. 」
「I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’」
「I was told that something went wrong with the room we had initially booked, so they had to give us a tiny room instead. But the manager had compensated us with 2 free massages. So no complaints’」
「We had a great experience at this hotel. The location is very convenient, and the staff provided warm, attentive service throughout our stay. The breakfast was beautifully presented and delicious. The hotel is newly renovated with a stylish design that shows great attention to detail — everything felt very comfortable and thoughtfully arranged.
We arrived early in the morning around 6 AM after an overnight train. Although the hotel was fully booked and unable to offer early check-in right away,...
「We had a great experience at this hotel. The location is very convenient, and the staff provided warm, attentive service throughout our stay. The breakfast was beautifully presented and delicious. The hotel is newly renovated with a stylish design that shows great attention to detail — everything felt very comfortable and thoughtfully arranged.
We arrived early in the morning around 6 AM after an overnight train. Although the hotel was fully booked and unable to offer early check-in right away,...
「The whole experience from check in, dinner, spa, breakfast to check out, every staff was very nice and provide the best hospitality. I really enjoyed my stay. 」
「The whole experience from check in, dinner, spa, breakfast to check out, every staff was very nice and provide the best hospitality. I really enjoyed my stay. 」
"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time.
"