「We had a wonderful time staying at Grand Hotel du Lac Hanoi. The staff were all very friendly and helpful. It was a pleasant stay. We had a mocktail at the sky bar and it was very delicious. Forgot what it’s called but it has dragon fruit, mango with hibiscus tea. 」
「Good location in Hanoi Old Quarter. Room is clean and comfortable. Service is excellent and very friendly. During my stay I would like to say thank Ms Tram Ngoc and she’s so great and initiative to do me a favour such as buy water puppet show tickets. Also she give me a good advice on where to go for local food and also French restaurant. I highly recommend you to stay in La Siesta Classic Hang Thung for visiting Hanoi.」
「Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.」
「We had a great experience at this hotel. The location is very convenient, and the staff provided warm, attentive service throughout our stay. The breakfast was beautifully presented and delicious. The hotel is newly renovated with a stylish design that shows great attention to detail — everything felt very comfortable and thoughtfully arranged.
We arrived early in the morning around 6 AM after an overnight train. Although the hotel was fully booked and unable to offer early check-in right away,...
"We booked to stay here at the last minute and got a great deal online. Our check in was prompt and friendly and the room was clean with a balcony and good air con. We only stayed for one night but would happily have stayed longer, the roof terrace was great for a couple of happy hour beers and a tasty lunch. All staff were friendly and helpful. Breakfast was basic but adequate for the price! Overall a great value hotel and in a good location to explore Hanoi."
