Find Family Hotels in Rockwall, TX

"Wanted to check in early so I called a month in advance and was told to call back the day before the booking, I called the day before the booking and was put onto hold for 20 minutes and then somebody hanged on me twice in a row, decided to call IHG to figure out what is happening and the hotel hanged up on them, got to the hotel super early and saw people check in early then coming back to say the room was dirty and wasn’t cleaned, I also saw one of the receptionist put people calling on hold just to talk to his co workers and friends, the elevator is loud so if your room is next to the elevator good luck sleeping, last thing during near midnight they just let some random guy sleep on the couches in the lobby and food split all over the floor while staff did nothing"

"Not great. Stay when forced. Dank. "

"Yes"

"The room needs some updates. The breakfast buffet section is too dark."

"Non-existent room service menu. Had to find it on google. Valet took 45 min to bring our car. Sunday morning checkout should be staffed appropriately. "

"Would visit again. "

"It was great"

"The entire staff were incredibly kind and helpful. The rooms were clean and the bed was so comfortable! Of course the rooftop bar was fun and the view of downtown was great! Will definitely stay here again when I come back into town"

"Room on 5th floor. Street noise was terrible. Room outdated but clean. Appreciated free coffee in lobby in the morning. Used the gym twice and had what I needed. Location definitely the selling point. "