羅列特 3 星級飯店

「First off, I had reservation for check in at 3pm. When checking in I was told my room wasn't ready due to having the some water damage in the room. I had stated to the clerk at the front if I was going to get a room with water damage, he stated "no". Around close to 5pm I was able to finally able to check in to my room. Room looked clean up until I had noticed that the floor was wet. Didn't think much since husband had just took a shower and he probably had wet feet. Decided to just wipe the...

「The property looked rundown, filthy and I honestly didn’t end up staying there because, as a single female traveler, I did not feel safe. I am working with Expedia to get a refund and the property will not return calls to Expedia. DO NOT BOOK HERE!」

「I had one of the worst travel experiences at Hotel Lorenzo. I prepaid for a 3-night stay because I traveled to Texas for a skincare conference, and when I arrived around 10 PM after a long trip, they refused to let me check in because I did not have a physical credit card for incidentals. My wallet had been lost, and I explained the situation multiple times. The room was already fully paid for, and I had identification and proof of payment, but they showed absolutely no compassion or willingness...

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「Pool was green halls on first floor smelt like cat urine」

「The hotel is generally quite good. The main advantage is its great location, which is very convenient. The check-in waiting time was a bit long. I had booked a room and breakfast online, and it took a long time for the entrance staff to verify my reservation before guiding me to my seat at breakfast, which was quite embarrassing. The Black security guard at the hotel entrance was very kind and helpful, assisting me in finding an Uber that had gone to the wrong location.」