「Hotel staff were friendly and helpful. Roads nearby were very usable even though it was the wet season. There is a very nice black sand beach a short walk from the hotel (though the stairs a bit treacherous). 」
「El hotel es precioso, cómodo y limpio. No hay mucha opción de desayuno y no estaba muy rico, una sola persona atendiendo y cocinando y no era el chef, porque si lo vimos el día que llegamos (sábado) pero domingo y lunes no estuvo, el mesero cocinó lo cual nos pareció raro. La limpieza que solicitamos la hicieron MUY por encima, yo suelo estirar la cama y no se preocuparon por hacerlas porque las vieron estiradas, no me cambiaron las toallas y la toalla de manos que se nos mojó se la llevaron y...
「Hotel was great, staff very friendly except for one of the drivers. But oh well nothing could be perfect. But it was a great stay. I will recommend it 100%」
「The A/C worked really well and the rooms were perfect for our family of four. The shower worked great. Our favorite part was waking up in the morning to the patio table set for breakfast and a delicious, fresh meal made as soon as we came out. Our girls enjoyed the pool and I enjoyed that we could watch them from under the fan on our patio. This was a great spot with easy walking to restaurants and the beach too! 」
「My wife and I had a wonderful stay at this little gem of a hotel. The grounds are gorgeous, the staff are friendly and professional and the food is fantastic. Can't say enough great things about the Jardin del Eden in Tamarindo!」
「I had the perfect stay at Surfo house in tamarindo! I was very comfortable I even extended my stay. The areas are clean, the kitchen has everything you need, the store is conveniently located just downstairs, the beach is just 3 minutes walking distance, close to all restaurants, shops, even the bus station is right there. The staff were excellent! So friendly and welcoming. The cleaners were always keeping everything tidy. The lounging areas in the balcony were comfortable. Anything I needed,...
「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...
「This resort was worth every penny. It is absolutely gorgeous. Service is excellent. Beautiful and lush during the rainy season but rains very little on the coast. We used the snorkeling equipment provided there. Booked a surf lesson, cooking class, monkey watching tour, and bioluminescence tour in outrigger canoes. The whole peninsula is very safe with gate guards at the entrance to the peninsula as well as the resort itself. Complimentary shuttles to the nature center, the beach club, and...
"We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine, totally what one could expect but still it was horrible. The dinner menu was very delectable, especially the traditional Costa Rican menu, the soup was delicious and it was a great meal. But don’t get me started on the staff at the buffet, the receptionist was really friendly, the waitresses too, they did their duties greatly. Some of the cooks had a bad attitude, they were dry, rude, serious. We were trying to reserve the sushi restaurant for a whole entire day, we tried to contact staff to help us reserve but they always told us that we needed to talk with the woman there. Still she was never there, we arrive there when she was supposed to be there and she still wasn’t there. When we arrived to the sushi restaurant, the food was salty and very hard to swallow. The customer service was awful in some parts of the hotel, some were nice but some weren’t even welcoming. This all-inclusive hotel isn’t worth coming from, we would never come back here ever again!"
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"