天堂谷村 (PHX) 附近飯店 | 熱門住宿限時優惠 NT$2,831 起

「預訂時候說停車免費，結帳收了20美金，不知道為什麼？！」

「Jason at the front desk was friendly and helpful. We were set up on the 3rd floor but were informed afterwards that the elevator was broken and not working. He mentioned that we could talk to Adam H the manager but he cones in later in the morning so we did not get a chance to see him/talk to him . Fir the money spent you’d hope the basic things would work. But can’t fix that now , also very loud / busy street parking lot.」

「Rooms were nice but overpriced for the amenities that were provided.」

「The front desk staff is nice.」

「The only reason I booked a Casita at this property was to use the lazy river. The lazy river was closed for a few months due to construction. That was not noted in the listing or advertisement. Pretty disappointed」

「Checkin process was terrible. I haven’t spent this much effort for any checkin. The link they sent just didn’t work and they were asking me to send stuff over text, claimed to not receive. Was a headache going back and forth. Once you get there, super hard to find the unit. No building numbers, no clear directions.」

「We are supposed to checkout at 12pm, but a staff opened our door and came into our before at 11:50 without knocking the door while we were changing. Also, the noise cancellation is very bad that we can hear the loud music from next door. And there is a machine in the room that occasionally makes huge noises, which affects our sleep a lot.」

「Feel safe」

「We lived the family activities / game nights that the resort ran for the guests. The pools were clean with lots of seating in both sun and shade. The room (2 bedroom) was massive and we loved having both laundry and a full kitchen. The only complaint we had was the barbecue areas were not up to the standard of the rest of the property.」

「It was Amazing!!!will come back again. Thanks」