老城 (PHX) 附近飯店 | 熱門住宿限時優惠 起

「This property is very old」

「The night started off with my daughter and I lugging our luggage up the slope only to get there and be told our room was in building 5 off the main clubhouse. The walkway was gravel which does not work with heavy luggage. We started off our stay in one room and the floor rug was stained and later that night I got locked in the bathroom as the inside door handle broke off. We were provided a new room but were not offered help in moving our things. Luckily it was just 4 rooms down. The floor...

「good」

「Service is not very good as they don’t send me the receipt to my email correctly. And I call back after few days I checked out request that the receipt. Their attitude not very good. And the room is a bit noisy at night from outside as it’s close the club and bar area. If you need a quiet night at hotel, this is not a good choice. 」

「I won’t stay again…The check in process was insane, I had completed the online check in, paid the cleaning fee, the security deposit etc. Waited on site for the code to access the property. Since nobody was responding and it was nearly 4pm, I rang the Ring doorbell to see if I could communicate through that with Vince. When a property says “contactless entry” imagine my surprise as a random guy opens the door! Then he motions me to come in, I’m like what yeah no, I’m good. I went back to my car...

「下次去鳳凰城，一定也要住宿這家飯店，各方面都太棒了，物超所值。」

「The room was located very close to the bar area, so noise from outside was clearly audible. In addition, I did not receive a receipt at checkout. When I later called the front desk to request it, the process took a long time and the staff’s attitude was not very helpful. I eventually received the receipt, but the overall service experience was disappointing.」

「All good but breakfast could rotate to be more appealing and pool was not available」