「Beautiful property great staff very helpful. Very polite nice pool. They could’ve kept the pool a little bit colder considering it was a little bit of a sauna in there but it’s OK. Rooms are beautiful very clean. Hotel is beautiful very clean. Smell smells amazing in the hotel.」
「Canyon Suites is awesome. Huge rooms. Super nice people. They don't nickle and dime you like other hotels. Bfast is good and plentiful. All the bottled water you wa t for no extra fees. The staff sent us candy, popcorn and drinks several times. The pool is fabulous. This is a classy place. We have been here 4 or 5 times and will be back.」
「This hotel is amazing - close to many shopping and dining options, easy free parking or affordable self-parking, free laundry on site, spacious suites. Highly recommend for a business trip!」
「I had a room that I wasn't very keen on the bathroom. I voiced my displeasure and was given a new room without hesitation. They asked what I didn't like about the other room and when I responded, they jotted some information down so they could address the issue and gave me a new room key! That's just great customer service and is why I will always keep The Hyatt House Old Town on top of my list!
The front desk staff, the grounds crew, the bartender.....everyone I interacted with was beyond...
「Great value, classic layout, lots of things to do on property and short skateboard to Scottsdale Old Town and shopping at Fashion Square.
Wonderful for the whole family! 」
「I like how secure the property is. The location is the perfect walking distance to everything one likes to experience at old Scottsdale. It is a five minute walk to Fashion Square! The apartment is modern and the bed is very comfortable with high quality linens. We will definitely revisit.」
「Easily one of the best rooms I’ve ever stayed in. My only suggestion is (and this goes for all Sonesta's as I’ve stayed in others that have had the same issue) the blackout curtains do not wrap around the windows completely so light shines in around all sides and lights up the rooms in the morning. It’s the only area where I’ve noticed that Sonesta falls short. Otherwise, they’re about as good as it gets.」
「Beautiful property for an adult trip. The staff were all wonderful. Spa is amazing and rooms were so comfortable. Transportation staff were excellent and made each day even brighter. Cannot wait to return. 」
