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Reviews of Henn na Hotel Osaka Shinsaibashi

3 out of 5
Henn na Hotel Osaka Shinsaibashi
3-5-2 Minamisenba, Chuo Ward, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 177 reviews" "
Rating 8 - Good. 67 out of 177 reviews" "
Rating 6 - Okay. 19 out of 177 reviews" "
Rating 4 - Poor. 4 out of 177 reviews" "
Rating 2 - Terrible. 0 out of 177 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for your money.
Stayed 2 nights in Apr 2024
Response from Henn na Hotel Osaka Shinsaibashi on 2024/4/29
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We are very happy to see that you enjoyed your stay at our hotel.We would like to thank you again for your valuable comments and comments regarding our hotel.We hope that you will choose our hotel the next time you come to Osaka.

10/10 Excellent

Joo Won

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Henn na Hotel Osaka Shinsaibashi on 2024/4/12
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We are very honored to hear that you were satisfied with your stay at our hotel and the meal at our restaurant.Our entire staff looks forward to choosing our hotel when you come to Osaka again.Henn na Hotel Osaka Shinsaibashi

10/10 Excellent

TATSUNORI

Stayed 1 night in Feb 2024
Response from Henn na Hotel Osaka shinsaibashi on 2024/2/8
Thank you for staying with us. We look forward to seeing you next time.

6/10 Okay

WAN YEE BOOGIE

Stayed 2 nights in Jan 2024
Response from Henn na hotel Shinsaibashi on 2024/1/21
Thank you for staying at Henn na hotel Shinsaibashi.We look forward to welcome you back to our hotel if your travel to Osaka.

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities
Staff really spoilt the saty
Stayed 2 nights in Jan 2024
Response from Henn na Hotel Osaka Shinsaibashi on 2024/1/26
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We apologize for not being able to satisfy you with your stay as there were a number of things that fell short. I sincerely apologize.We apologize once again for the inconvenience caused.We apologize for any inconvenience this may have caused our guests, but all of our staff will continue to make improvements every day so that we can provide you with even better hospitality the next time you visit.Henn na Hotel Osaka Shinsaibashi

10/10 Excellent

Nelda, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, very easy to get everywhere. Clean, good customer service and they provide many sanitary items along with free coffee, teas, juices and happy hours alcoholic drinks. Our room is quiet and equipped with fridge, kettle and Japanese style bathroom, large bathtub. Enjoyable stay!
Stayed 2 nights in Dec 2023
Response from Henn na Hotel Osaka Shinsaibashi Manager on 2023/12/17
Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi, and for taking the time to give us your valuable comments. We are very honored to hear that you were satisfied with our hotel's location, lounge, and guest room services.Thank you very much for your perfect evaluation.We will continue to strive to enhance the facilities of our rooms and improve our services in order to meet the expectations of our customers, so we look forward to your continued patronage.

6/10 Okay

yoojin

Stayed 3 nights in Nov 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/11/24
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi. We look forward to welcoming you back to our hotel if your travel to Osaka next time.

10/10 Excellent

Hidekazu

Stayed 1 night in Nov 2023
Response from 変なホテル大阪 心斎橋 on 2023/11/17
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。また心斎橋周辺にお越しの際には、是非当ホテルをご利用頂けますと幸いでございます。お客様とお会いできます日をロボット・スタッフ一同楽しみにしております。

10/10 Excellent

KYUNGMIN

Stayed 5 nights in Nov 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/11/13
Thank you for staying at Henn na hotel Shinsaibashi.We are looking forward to welcome you back to our hotel if your travel to Osaka.

10/10 Excellent

Sarah

Stayed 4 nights in Oct 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/10/28
Thank you for staying at Henn na hotel Shinsaibashi.We are looking forward to welcome you back to our hotel if your travel to Osaka.

10/10 Excellent

Naomi

Stayed 6 nights in Oct 2023
Response from 変なホテル大阪 心斎橋 on 2023/10/27
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。また心斎橋周辺にお越しの際には、是非当ホテルをご利用頂けますと幸いでございます。お客様とお会いできます日をロボット・スタッフ一同楽しみにしております。

10/10 Excellent

Steven

Stayed 2 nights in Oct 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/11/5
Thank you for staying at Henn na hotel Shinsaibashi.We are looking forward to welcoming you back to our hotel if your travel to Osaka.

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while exploring Osaka
Great location, near the train station (you need to find out and understand the underground layout of Shinsaibashi Station) and within walking distance to Dotonbori. Room slightly smaller than what the pictures made it seem to be. Had 4 large suitcases, had to "tetris" the suitcase around to make space. Room was clean and well maintained. Toilet and shower was separated. We booked the LG Styler room, the LG Styler was a great device, used it everyday. But it take about 1+ hour to complete its cycle. Having refreshed clothes everyday and getting rid of smells on clothing at the end of the day was a great plus to my trip. Had some issues at the automated check-in, but on-site staff was helpful and quick to resolve issue. TL;DR: Great location, nice hotel
Stayed 7 nights in Sep 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/10/13
Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi, and for taking the time to give us your valuable comments. We are happy to know that all your needs are met during your stay.Thank you for your kind words regarding our hotel and location.Thank you again for sharing your comments and we are looking forward to welcoming you back to our hotel if your travel to Osaka.

10/10 Excellent

TAIZO

Stayed 1 night in Oct 2023
Response from 変なホテル大阪 心斎橋 on 2023/10/8
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。今後とも変なホテル大阪 心斎橋を何卒よろしくお願い申し上げます。

10/10 Excellent

Ling Yueh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near subway. Morning breakfast is delicious. Room was clean
Stayed 6 nights in Sep 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/9/11
Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi. We are glad to hear that you like the breakfast and satisfied with the location of our hotel. Our hotel is a 3-minute walk from Midosuji Line Shinsaibashi Station No. 2 ticket gate, which is easy to access.You can enjoy shopping and Osaka specialties in Shinsaibashi and Dotonbori. Thank you again for sharing your comments and we are looking forward to welcoming you back to our hotel if your travel to Osaka.

10/10 Excellent

Timothy

Stayed 4 nights in Jun 2023
Response from hennnahotel osaka shinsaibashi on 2023/6/25
Thank you for staying with us this time and for your valuable feedback.Thank you for your review during your busy schedule. Please come again at another opportunity. We look forward from the bottom of my heart.Henn na Hotel Osaka Shinsaibashi

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/5/28
Thank you for staying at Henn na Hotel Osaka Shinsaibashi. We hope that you will choose our hotel when you come to Osaka again. We are looking forward to seeing you again.

10/10 Excellent

Hunter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a safe area. Short walk to Dontonbori and Shinsaibashisuji. The robot dinosaurs are so unique and adds to the value of your stay. Place was clean and well maintained, definitely recommend.
Response from Henn na Hotel Osaka shinsaibashi on 2023/4/22
Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi, and for taking the time to give us your valuable comments. We are glad to hear that you like the dinosaur and satisfied with the location of our hotel. Our hotel is a 3-minute walk from Midosuji Line Shinsaibashi Station No. 2 ticket gate, which is easy to access. And you could enjoy shopping and Osaka specialties (takoyaki, kushikatsu, kasu udon, etc.) in Shinsaibashi and Dotonbori. Thank you again for sharing your comments and we are looking forward to welcoming you back to our hotel if your travel to Osaka.

6/10 Okay

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Rum med alltför mycket skavanker
Bokade enbart på grund av dinosaurierna, men de gjorde inte så mycket. Funkade att checka in, men ganska omständigt. Vore bättre att få fylla i allt utom pass hemifrån. Bra eluttag med USB vid sängen. Bra badrum. Rent. Relativt rymligt men dåliga vinklar för att få plats med bagage. Saknade krokar till handdukar vid handfatet och i badrummet. Toalettstolen hade ett lågfrekvent, störande ljud så vi blev tvungna att stänga av de avancerade funktionerna. Då tystnade tjutet. Saknade svart te och kaffe bland gratisgrejerna man kan få. Grönt te fanns. Ingen info om frukost någonstans. Vassa kanter på väggen! Kläder går sönder. Så kallad ”eco friendly cleaning”, också känd som ingen städning, borde vara ett val du gör vid bokningen. Naturligtvis borde du få ett rabatterat pris per natt också. Städning var TREDJE dag, men nya handdukar varje dag. Hade hellre sett att det var tvärtom. Fick inga nya koppar. Dumsnålt ”miljötänk”. Ska man diska dem i handfatet med handtvål? Har aldrig varit med om något hotell nånsin som inte byter ut smutsiga muggar eller torkar av smulor på bordet. Hotellet borde vara mycket billigare om man nu inte får någon service. Varför en ny tandborste efter tre dagar? Räcker isåfall med ny tandkräm om inte gästerna kan köpa sånt själva. Troligen dammsögs det ej den tredje dagar då smulor från vår frukost var kvar. Bra grundstädning, sen bara dåligt.
Stayed 4 nights in Mar 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/4/18
Thank you for staying at Henn na hotel Shinsaibashi ,We appreciate that you took the time to input your valuable feedback. Thank you for your compliments regarding our hotel facilities.However we apologize for the inconvenience in guest room. We will take your feedback seriously and all the staff will work hard to improve, we are looking forward to welcome you back to our hotel if your travel to Osaka.

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so amusing to be greeted by dinosaurs behind the front desk. You could choose your language and they would check you in. (We did have to get a human to put our bags in storage until we could check in.) Also in the lobby, there were about 20 little Robohan robots who did a coordinated performance on the hour. Also, they had little packets of green tea that you could use with the electric kettle in your room.
Stayed 3 nights in Mar 2023
Response from Hennna Hotel Shinsaibashi on 2024/5/2
Thank you very much for choosing Henn na hotel Osaka Shinsaibashi for your stay, and for taking the time to give us your valuable comments. We are delighted to know that you felt comfortable and was able to enjoyed the time you spent with us.Nineteen cute robots are performing a spectacular dance in our lobby, and two dinosaurs will welcome you at the front desk for a new exciting and inspiring experience.Thank you again for sharing your comments and we are looking forward to welcoming you again.

8/10 Good

Susan

Stayed 2 nights in Feb 2023
Response from 変なホテル大阪 心斎橋 on 2023/3/7
この度は変なホテル大阪心斎橋をご利用いただき誠にありがとうございます。また、ご評価くださいましたこと厚く御礼申し上げます。当ホテルは、大阪の中心、御堂筋線心斎橋駅2番改札より徒歩3分と便利なアクセスだけでなく、本町からつづく心斎橋筋商店街や道頓堀のあるなんばにも近い立地となっております。そのため、ショッピングやグルメ、大阪観光と、様々な場面でご利用いただければと思います。次回も心斎橋へお越しの際はどうぞまたご利用くださいませ。またのご来館をスタッフ・ロボット一同、心よりお待ちしております。変なホテル大阪心斎橋

4/10 Poor

Verified traveler

Disliked: Cleanliness
Great location BUT NOT CLEAN AT ALL. Clean sheets & towels are laid out on the ground at room corridor instead of on the trolleys. My bedsheet was filled with blood stains which were left behind from previous use. If u don’t mind all that then it’s a great location, subway just few steps away but I won’t return due to lack of hygiene.
Stayed 2 nights in Nov 2022
Response from 変なホテル大阪 心斎橋 on 2022/11/20
Thank you for your valuable opinion.However, we sincerely apologize for the inconvenience caused to our customers regarding the cleaning of the room.In addition to reporting to the department in charge, we will review the work and operation of the cleaning staff and strive to provide thorough guidance.We sincerely apologize for any inconvenience caused to our customers.We are very sorry for the inconvenience caused to our customers due to the duplication of missing items.In order to prevent this from happening in the future, we will strive to thoroughly perform daily maintenance and strengthen guest room cleaning.All the staff will work hard every day so that we can provide even better hospitality the next time you visit us.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!! ROAR!
This location was not the location with the large t-rex and the small mini little dinosaurs. BUT, it still had two dinos greeting us and it was just so fun! Also had quite a lot of robots saying hello to us as well. Nice clean hotel and had a fresh and woody feel. This hotel's rooms are porbably the most cool and mondern feeling rooms I have ever stayed in and we really enjoyed it. I wish I had stayed more days here! The best thing about our room was the japanese style bathroom. You bathe outside of the tub and then fill the tub with warm water to soak in. Our other hotels did not offer this and this is just something we really enjoyed relaxing in.
Stayed 1 night in Feb 2020
Response from Henn na Hotel Osaka Shinsaibashi Manager Hokayashi on 2020/2/28
Thank you for using Henn na Hotel Osaka Shinsaibashi. Also, thank you again for your great reviews. All the staff are very glad to receive words of praise about our dinosaur, which is also our pride. We are honored if our customers enjoy it. Also, thank you for the words of compliment about the room. The bath and toilet are separate, and this is very popular with many customers. “Henn” at Henn na Hotel means “continue to change”. We will continue to evolve into a hotel where you can spend your time comfortably, so we look forward to your continued patronage. We look forward to seeing you again with the staff and robots.

10/10 Excellent

Tanya, Pyeongtaek, ROK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides great quality at a reasonable price. My son loved the check in with the robot dinosaurs. I loved the fact that the staff was able to keep our luggage stored before check in so that we could visit the city without having to being our large backpacks with us. The rooms were spotless and the amenities such as toothbrushes and razors were very convenient. I would certainly return to this hotel
Stayed 3 nights in Feb 2020
Response from Shinsaibashi Manager Hokayashi on 2020/2/26
Thank you for using Henn na Hotel Osaka Shinsaibashi. Also, thank you very much for your great evaluation. The dinosaur robot at the front is very popular with many customers. We are very happy if our customers enjoyed it. Luggage can be stored before check-in and after check-out, so please use it if you need it. “Henn” at Henn na Hotel means “continue to change”. We will continue to change into a hotel where you can enjoy your comfort. The staff and robots are looking forward to your stay again.

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Extremely clean, like new. Great location... literally next to shopping, food, subway. Good wifi. Definitely a gem. Room size... decent for couple.
Stayed 5 nights in Oct 2019
Response from Henn na Hotel Osaka Shinsaibashi on 2019/10/28
DEAR GUESTS Thank you for staying at our hotel and your comment! We are so encouraged to receive your revew! 'Henn na',in Japanese means 'strange' also 'never changing'. We try to always create something new. We hope we can see you in the near future!

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
LOCATION IS NICE, CUTE SMALL HOTEL. HOTEL STAYS SHOULD HAVE A TANGIBLE FEELING SO WE SHOULD BE ABLE TO SEE SOME STAFF TO FEEL SECURE.
Stayed 3 nights in Oct 2019
Response from Henn na Hotel Osaka Shinsaibashi Manager on 2019/10/24
Thank you very much for the review and we really appreciate your compliment. We are so happy to hear it. We are looking forward to seeing you again. Thank you. Have a nice day!

10/10 Excellent

mile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from 変なホテル大阪心斎橋 支配人 on 2019/9/6
この度は変なホテル大阪心斎橋をご利用くださり 誠にありがとうございます。 貴重なご意見を元に日々改善・改良してまいります。 引き継ぎご愛顧のほどよろしくお願いいたします。

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Jul 2019
Response from Henn na Hotel Osaka Shinsaibashi Manager on 2019/8/11
Thank you for the review. We are so glad to hear that. We look forward to your next visit!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, clean, convenient. I’m happy so much. 👍
Stayed 7 nights in Jul 2019
Response from Manager on 2019/7/21
Thank you for having stayed at our hotel and also thank you so much for your review. We are really encouraged with your comment. We look forward to your next visit. Henn na Hotel Osaka Shinsaibashi

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is in a very central location and the rooms are new and modern. Breakfast service could be improved as there is little choice and the staff were a bit slow in refilling.
Stayed 3 nights in May 2019
Response from Manager on 2019/6/9
Thank you for your feedback, and we are pleased to know that you enjoyed staying with us. Also, we appreciate your valuable advice regarding breakfast. The naming of "Henn na" means "to change" literally, and that is our commitment for evolution. We are looking forward to seeing you again. Henn na Hotel Osaka Shinsaibashi Manager Hokayashiki

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Manager on 2019/4/14
Thank you for your review, and we are pleased to know that you liked our hotel. We are looking forward to seeing you again. Henn na Hotel Osaka Shinsaibashi Manager Hokayashiki

8/10 Good

Yu Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Henn na Hotel Osaka Shinsaibashi on 2019/3/30
Thank you for reviewing us and we appreciate your feedback.

8/10 Good

rei

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from 変なホテル大阪 心斎橋 on 2024/3/23
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。当ホテルでのご滞在や、レストランでのお食事がご満足頂けたご様子が伺えまして、大変光栄でございます。次回に大阪にお越しの際にも当ホテルをお選び頂くご高配を賜れますよう、何卒よろしくお願い致します。変なホテル大阪 心斎橋

8/10 Good

Hiromi

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from 変なホテル大阪 心斎橋 on 2024/2/5
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。是非、また当ホテルをお選び頂けますようスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

yuuki

Business traveler
お風呂とトイレが分かれていて、使いやすく連泊した為、LGスタイラーも便利だった!
Stayed 2 nights in Jan 2024
Response from 変なホテル大阪 心斎橋 on 2024/1/21
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。当館でのご滞在にご満足していただけたご様子が伺えまして、大変嬉しく存じます。客室に関しましては、セパレートタイプの浴室、そして浴槽も広めでございますので、ゆっくりお寛ぎいただけると皆様から大変ご好評をいただいております。また心斎橋周辺にお越しの際には、是非当ホテルをご利用頂けますと幸いでございます。お客様とお会いできます日をロボット・スタッフ一同楽しみにしております。

10/10 Excellent

CHI CHIEN

Stayed 1 night in Jan 2024
Response from Henn na Hotel Osaka Shinsaibashi Manager on 2024/1/9
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We would also like to thank you for your feedback.All of our employees are looking forward to the day when we can welcome you back to our hotel.

10/10 Excellent

CHI CHIEN

Stayed 1 night in Jan 2024
Response from Henn na Hotel Osaka Shinsaibashi Manager on 2024/1/9
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We would also like to thank you for your feedback.We will continue to strive to enhance the facilities of our rooms and improve our services in order to meet the expectations of our customers, so we look forward to your continued patronage.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from 変なホテル大阪心斎橋 支配人 on 2024/1/2
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。当ホテルご滞在での貴重なご意見を頂きましたこと、重ねて御礼を申し上げます。今後とも変なホテル大阪 心斎橋を何卒よろしくお願い申し上げます。変なホテル大阪心斎橋 支配人

6/10 Okay

wai wa

Traveled with family
Disliked: Room comfort
interesting to meet the dinosaur reception still got human staff to help if needed very good location, close to exit with elevator good size of room in such heart area of Osaka however the pillow was too thin and mattress not too comfortable
Stayed 3 nights in Dec 2023
Response from Henn na Hotel Osaka Shinsaibashi on 2023/12/28
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.Thank you very much for your kind comments regarding our hotel's staff and location.Both our staff and Dinosaur are very happy to hear the kind words we received from our customers.In addition, our hotel is not only conveniently located in the center of Osaka, just a 3-minute walk from the No. 2 ticket gate of Shinsaibashi Station on the Midosuji Line.It is located close to Namba, where Dotonbori and the Shinsaibashi-suji shopping street that continues from Honmachi is located.Therefore, we hope you will use it for a variety of occasions, such as shopping, gourmet food, and sightseeing in Osaka.However, we have read your opinion that the pillows and mattresses did not feel very comfortable. We will take your comments and suggestions seriously and will use them to further improve our services in the future.We also rent pillows, subject to availability, so please feel free to use them the next time you visit.Henn na Hotel's concept is a hotel that promises to continue to change and evolve,'' so we will do our best to show you a different side the next time you use our hotel.Henn na Hotel Osaka Shinsaibashi

8/10 Good

Nakayama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 変なホテル大阪心斎橋 支配人 on 2023/12/22
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。当ホテルご滞在での貴重な評価を頂きましたこと、重ねて御礼を申し上げます。是非、また大阪へお越しになる際には、当ホテルをお選び頂けますようスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Yuki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 変なホテル大阪 心斎橋 on 2023/12/15
この度は、変なホテル大阪 心斎橋にご滞在いただきまして誠にありがとうございました。是非、また大阪へお越しになる際には、当ホテルをお選び頂けますようスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Sio Lon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinosaurs is so lovely!!
Stayed 3 nights in Nov 2023
Response from Henn na Hotel Osaka Shinsaibashi on 2023/12/3
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We are honored to receive the words "The dinosaurs are so lovely!!".I think the dinosaurs at the front desk are also very happy.Our entire staff looks forward to choosing our hotel when you come to Osaka again.Henn na Hotel Osaka Shinsaibashi

10/10 Excellent

Reigetsu

Traveled with family
Liked: Amenities
飯店位於鬧區 購物非常方便,早餐多樣也很美味 值得推薦的飯店
Stayed 2 nights in Nov 2023
Response from 大阪心齋橋海茵娜酒店 on 2023/11/17
感謝您入住大阪心齋橋海茵娜酒店。非常感謝您對我們酒店給予的高度評價。我們會將您給予的意見和評價作為今後的鼓勵,努力提供更高品質的服務,期待您一如既往的支持。

10/10 Excellent

Yuen Yiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點很方便 唯一不太喜歡是枕頭太扁了很不習慣
Stayed 4 nights in Oct 2023
Response from 大阪心齋橋海茵娜酒店 on 2023/11/5
感謝您入住大阪心齋橋海茵娜酒店,感謝您在百忙之中抽出寶貴時間提供寶貴的回饋意見。我們很高興您對我們酒店的位置感到滿意。我們的飯店距離禦堂筋線心齋橋站2號檢票口步行3分鐘,交通便利,您可以在心齋橋和道頓堀享受購物和大阪特色美食。關於枕頭太扁的問題給您帶來的不便我們深表歉意。我們會認真對待您提出的意見來改善,以便將來能提供更舒適的設施。期待您下次再光臨時為您提供更好的接待。

10/10 Excellent

Hsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/10/3
Thank you for staying at Henn na hotel Shinsaibashi.We are looking forward to seeing you again when your travel to Osaka next time.

10/10 Excellent

Hideto

Stayed 2 nights in Aug 2023
Response from 変なホテル大阪 心斎橋 on 2023/9/1
この度は変なホテル大阪心斎橋に御宿泊いただき誠にありがとうございます。またのご利用を心よりお待ちしております。

8/10 Good

Hiroto

good
Stayed 1 night in Aug 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/8/28
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.we are looking forward to welcoming you back to our hotel if your travel to Osaka.

8/10 Good

Sin Man

Stayed 7 nights in Jul 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/8/3
Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi.We are looking forward to seeing you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Henn na Hotel Osaka shinsaibashi on 2023/5/31
Thank you for staying at Henn na hotel Shinsaibashi.We are looking forward to welcome you back to our hotel if your travel to Osaka.

8/10 Good

Takae

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from 変なホテル大阪 心斎橋 on 2023/5/28
この度は変なホテル大阪心斎橋に御宿泊いただき誠にありがとうございます。是非また大阪にお越しの際には当館をお選びいただけましたら幸いでございます。またのご利用を心よりお待ちしております。