Find Business Hotels in Old Saybrook, CT

"The check‑in process was very slow. Only one staff member was working, and although she was polite and friendly, the process took much longer than expected. She spent a lot of time explaining every detail, which made the wait even longer for guests in line. This definitely added to the overall check‑in delay."

"Convenient location. Clean and great staff. Garage elevator was being upgraded so hard to get bags to lobby "

"Headliner is, worth the money adding you get what you pay for. Friendly staff, clean, worth the price. Flip side : definitely dated, grounds were a bit in disrepair, on the bed had a sheet heavier sheet and no blanket? bed and pillows were a bit stiff, van was in bad need of shocks and was concerned on the way back, if it was full and would we have to wait another 45 minutes to go back? Overall, B- and would stay there again."

"The checkin staff and later that evening were a 5. Checkout we were not happy with. My daughter got sick and we asked for 12 checkout for her room only. We didn’t say she was sick. She said 11:30. She didn’t tell anyone as housekeeping came to room at 11:20. We called and again asked for time - she said she can have a “few minutes”. We don’t stay at Quality Inns but travel a lot and have never been told no to a later check if needed it. BTW the parking lot was pretty empty so I don’t think they “needed that one room”. Again the younger girl at checking was great and the gentleman later that night were great. "

"Quiet ,clean and the staff was really attentive to my needs."

"Not bad"

"It was a great place to stay. Breakfast was great and a big plus. Staff was very friendly and helpful. "

"Hotel was nice, check-in counter staff was friendly and helpful. Room was very comfortable and the restaurant was amazing. Did not appreciate housekeeping repeatedly knocking on the door despite having the privacy hanger on the door. I was alone in my room trying to use the jetted tub so I could not answer, and the constant knocking was frustrating. They came back again shortly after my husband returned to the room where we found out they just wanted to bring more towels. We didn't ask for towels, we only had a 2 night stay and there was already plenty of towels in the room. A bit frustrating so I had to dock a star."

"The king bed was very comfortable. Location was very convenient to Olde Mystick Village and the Seaport, just a few minutes drive. "