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Omni New Haven Hotel at Yale

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Omni New Haven Hotel at Yale

Omni New Haven Hotel at Yale

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
155 Temple St, New Haven, CT, 06510

Explore the area

  • Popular LocationNew Haven City Hall3 min walk
  • Popular LocationYale University9 min walk
  • Popular LocationYale-New Haven Hospital11 min walk
  • AirportNew Haven, CT (HVN-Tweed - New Haven Regional)8 min drive

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About this area

New Haven

Located in New Haven, Omni New Haven Hotel at Yale is in the city center and near a train station. The area's natural beauty can be seen at New Haven Green and Sandy Point Beach, while Yale University Art Gallery and Yale Repertory Theater are cultural highlights. Check out an event or a game at Yale Bowl, and consider making time for Connecticut Sportsplex, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.
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Map

What's nearby

  • New Haven Green - 2 min walk
  • New Haven City Hall - 3 min walk
  • Yale University Art Gallery - 4 min walk
  • Yale University - 9 min walk
  • Yale-New Haven Hospital - 11 min walk

Getting around

  • New Haven Union Station - 14 min walk
  • Bradley Intl. Airport (BDL) - 57 min drive

About this property

Omni New Haven Hotel at Yale

4-star New Haven hotel in Downtown New Haven, walk to Yale University
This smoke-free hotel features a 24-hour fitness center, valet parking, and a business center. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. All 306 rooms offer WiFi, premium bedding, and LCD TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and safes.
Omni New Haven Hotel at Yale offers 306 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (USD 23 per day)
  • Secured covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 5-25 per person

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Conference space (22000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Sunday and Monday:
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Dogs and cats welcome
Up to 25 lbs
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 22.4 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 23 per day (in/out privileges)
  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20.00 per stay
  • In-room microwave fee: USD 20.00 per stay
  • Rollaway bed fee: USD 22.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

New Haven Omni
Omni Hotel New Haven Yale
Omni New Haven
Omni New Haven Hotel Yale
Omni New Haven Yale
Omni Yale
Yale Hotel New Haven
Yale New Haven Hotel
Yale Omni
Yale Omni Hotel
Omni Hotel Yale
Omni New Haven Hotel
Omni Haven At Yale Haven
Omni New Haven Hotel at Yale Hotel
Omni New Haven Hotel at Yale New Haven
Omni New Haven Hotel at Yale Hotel New Haven

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 374 out of 987 reviews
5 - Excellent 38%
Rating 4 - Good. 376 out of 987 reviews
4 - Good 38%
Rating 3 - Okay. 142 out of 987 reviews
3 - Okay 14%
Rating 2 - Poor. 71 out of 987 reviews
2 - Poor 7%
Rating 1 - Terrible. 24 out of 987 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed in this hotel for a night. The location was great. Everything u want to do is in walkable distance. However the hotel itself wasn’t definitely worth the price I paid for. The parking was extra $25 for self parking in the garage. The room we stayed at, the ac wasn’t working. It was a very hot day , 95F. We informed the front desk about the ac not working and they told us the repairman would be there soon. We went out and came back after 6 hours yet there was no ac repair. So we went back to front desk again and asked for the room change. The another couple was also waiting there to change the room for same issue- non functioning ac in a hot day. The WiFi wasn’t free either. So, I definitely won’t be staying here again. It was not worth the price at all!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful with all our needs, and we loved our stay at the Omni.
Stayed 1 night in Jul 2021

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was fine. However, the male staff, with the exception of the manager, were arrogant and treated me with disdain. Apparently, single female customers are not as deserving of respect as males or couples or those associated with Yale. The male staff were unhelpful and even lied to me when i asked them to call a taxi.The most helpful male staff person was the valet. I have a problem walking and I even heard them laughing about this behind my back!! Laughing about a disability!! This is the great Omni New Haven Hotel at Yale.
Stayed 6 nights in Jul 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Short staff. Check-in was slow with only one person on the front desk and trash cans in the parking lot near to the elevator entrance needed to be emptied. There was trash overflowing in every single one. Other than that, the place inside is clean and the rooms are nice. The neighborhood around has plenty options for dinning.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated.
Stayed 1 night in Jul 2021