Find hotels in Old City South, St. Augustine

"First room AC was broken. Moved to a new room and bathroom light broke at 10 pm. Had to shower and use the bathroom in the dark until the following morning when it was repaired. Mold growing on bathroom wall. Other than this, clean room, good location, and super friendly and helpful staff. "

"Good Breakfast and location."

"This place could be nice with some attention to room cleanliness. The good. Excellent for dogs as it has a wonderful little fenced dog area. The playground is also really nice. The staff were all very nice and friendly. The bad. The room reeked of dirty soured mop water. I’d say by this point the carpet would have to be torn out to fix it. It was BAD. Also the gate for the dog lot had a large gap in bottom that a smaller dog could easily escape. "

"The location, amenities were amazing, and all of the staff were very friendly and helpful; especially the valet service; and we enjoyed the social hour every evening ... The only thing to be aware of, is that we did not have any dressers to put our clothes in, fortunately, we had a 2 room suite so we had room to lay our clothes out on the couch and tables. It was absolutely beautiful and we definitely recommend it and plan to go back!!!"

"Only the weather wasn’t the best "

"This property does not offer any parking at all. There are available parking spots all the way around this hotel. But you cannot park in them between midnight and 6:00 a.m. or you will be towed forcing you to use their valet service which is an unexpected cost daily. You are unable to access your vehicle when it is parked in their valet garage which became a huge issue when I could not get to my asthma inhaler that I had left in my car. This medical emergency landed me on the floor of the lobby to which staffs response was the issue was me being on the floor not that I couldn't breathe. They also put a hold on your funds for a hotel fee which you expected most places. But it has been over a week since my check out and I am still awaiting those funds to be returned after speaking to a manager the day after my check out."

"The stuff here was very helpful very professional and very patient there was a lot of activity going on as we were in the last few days of planning for a wedding. Warm feeling breakfast which was perfect."

"Clean room, however our bathroom light fell out of ceiling shortly after we checked in. Staff was helpful and friendly. Breakfast was very basic and not great to be honest. "

"Air conditioning extremely noisy No Fan in Bathroom No Exit for Steam from Shower Causing the power to the hairdryer to short out and burning out the motor Had to go get the hair dryer replacement at the desk and the staff was in the room when the dryer burnt out causing a LOUD POP Staff was present due to No Instructions for television- staff said everyone was different in the hotel. Staff said that she probably had another hairdryer in the office and we could come and get it later. She did not inquire as to how the television was working nor if we had an OK working hairdryer. Also, the phone charger did not work as the plug on the wall near the bedroom lights was faulty"