In-room safe, iron/ironing board, free WiFi, bed sheets
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Reviews of Giorgio Hotel

2 out of 5
Giorgio Hotel
38-60 13th Street, Long Island City, NY

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 643 reviews" "
Rating 8 - Good. 261 out of 643 reviews" "
Rating 6 - Okay. 81 out of 643 reviews" "
Rating 4 - Poor. 34 out of 643 reviews" "
Rating 2 - Terrible. 75 out of 643 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Stayed 1 night in May 2021

2/10 Terrible

Wilmer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed and hotels.com not responding
"closed until further notice" even though I had already paid and was left stranded at 4 am in Queens. Contacted hotels.com and I am still waiting to hear back. Probably the last time I use this app.
Stayed 1 night in Apr 2021

4/10 Poor

MONICA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is closed
Stayed 4 nights in Nov 2020

2/10 Terrible

Rodolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location nice place
It was a clean hotel staff is friendly the housekeeper spanish woman short hair has a attitude problem and she dont like her job i stayed for 2 weeks for 2 weeks there was no wifi in the rooms none at all if you drive parking sucks i got several parking tickets the prices of there snacks is ridiculous and not even good snacks location is awesome
Stayed 7 nights in Mar 2020

2/10 Terrible

Victoria, New York, NY

Business traveler
Disliked: Staff & service
Hotel would not allow me to check-in for my one (1) night stay without cash security deposit, despite (1) finding out I was a victim of fraud / unauthorized credit card use, and (2) having already pre-paid for my reservation. Biggest slap in the face is they kept the money I already paid despite the front desk manager " Sam " - a shorter guy turning me away, even AFTER Expedia called and explained the situation to him. Totally unprofessional, I would NOT recommend.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the area. I didn't like the staff in reception
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queens local
Hotel was very good was Queens is a heck of a place so just keep in mind when you walk in to the hotel, not driving.
Stayed 2 nights in Jan 2020

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Eddie, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent one night but it was very pleasant, very clean and comfortable.. Modern room. I will def recommend this place. The stuff was friendly and helpful.
Stayed 1 night in Feb 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and amazing people
It was a amazing place to be
Stayed 1 night in Feb 2020

6/10 Okay

Louie

Traveled with partner
Liked: Staff & service
Easy check in, first room wasn’t ready had to go downstairs let them know and switch rooms, besides that for $80 it’s was a $80 room. Basic. Decent views of the city made up for it.
Stayed 1 night in Feb 2020

2/10 Terrible

Lisa

Traveled with partner
Disliked: Amenities, property conditions & facilities
Definitely not as advertised. Upon arriving, the slide doors were not working, so we came in through a side door. The lobby was nice, but upon closer inspection, everything was scuffed and slightly dirty. Check-in at 3 pm took forever, and I had to request a second key (we were 2 guests in a private room). Entering the elevator was a nightmare, it smelled like they cleaned it with mold and cheap chemical cleaner. I finally got up to my room on the 10th floor to discover, lo and behold, I had to insert my card in a slot for power. Despite the power, the big lamp didn't turn on, and the nightstand lamp switch was hidden behind the nightstand. Speaking of the nightstand, one of them had a gloss stain on it, and the other had a broken shelf inside. The carpet had brush stains on one wall, and what we HOPE was a paint stain by the desk. The desk chair was ridiculously uncomfortable. Towels, bedsheets, and pillows had suspicious stains. No mini-fridge, microwave. We got to stare at a "NO HAY SENAL" bounce around the screen because the FiosTV box wasn't even active. The bathroom had no individual soaps, just those wall holders that made me not want to shower. This isn't even a hotel. This is a HOSTEL, who gets away with calling themselves a hotel because they have a few private rooms available.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Near property and the 4 people rooms are perfect becauSe you have your own bathroom in the room
Stayed 1 night in Feb 2020

6/10 Okay

Donnie

Disliked: Staff & service
Don't know what they are doing & irresponsible
When I checked in and inform them I have two separate reservation for 1/5 - 1/8 and do not want to check out and check in again. I also told the front desk I like to stay at the same room. However, on 1/7, I couldn't get in my room located on 7th floor. I talked to front desk and reset my key. When come in my room and couldn't find my luggage. I went down again to ask front desk why my luggage disappear was told by them that my room was switch to another room on 2nd floor. When I get to the room on the 2nd floor, still didn't find my lugggae. I was very angry and went down again talk to front desk, he finally call housekeeper to help me locate the luggage. I told them my luggage is my life and have very important documents in it. They have to call or find whoever removed my luggage without my concent when I still have a valid reservation. They took me to the storage room on the basement and still couldn't find my luggage. I was very upset and worry about what happened to my luggage and it triggered my anxiety and panic attack. How could they did this to me. The housekeeping guy suggested to me that there's another room on the 7th floor might be keeping my luggage. Finally, we found my luggage on 7th floor storage room. If they listened to me in the beginning to call whoever clean my room would know where my luggage about, we wouldn't have gone through so many trouble and worry me the entire time of looking for my luggage. No apology and refuse my request of talk to manager.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Access to microwave Easy access to subway Recreation in the lower level Friendly Atmosphere
Stayed 1 night in Feb 2020

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Cheap hotel Rude staff Unsafe location Room phone not working My money was stolen inside the room
Stayed 3 nights in Jan 2020

10/10 Excellent

e.g.,Jackie

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and sufficient, nice amenities and updated bathrooms
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value experience. No frills but everything was clean and didn't have any issues.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so hospitable. I did not like that they don’t have any microwave in each room
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

Sam, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and brand new renovated room and great personnel
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It's located near the subway train. They give shampoo and towel. But there is no kitchen, no lockery and small room space. In conclusion it's OK and stayable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Randy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Lowest of the low. This dormitory style homeless shelter has the audicity to want a 100 deposit. Theyre hoping you get the nonrefundable so you cant cancel once you see the property and conditions. The staff are rude and the hotel is located next to a notoriously bad area. Apparently, your belongings will not be safe if you leave your luggage with them prior to check in.
Stayed 5 nights in Jan 2020

4/10 Poor

Stanley

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Place was fine for what it was...
Place was fine, but the people below us were having a party. Kept me up all night...
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The bunk bed rooms are terrible. The ceiling is peeling off. There is no table or chair in the room. I had to switch to the top bed because I could not sit on the lower one - I would have to keep my head down to fit in that space. The area downstairs with TV is untidy and not restful, so while in the hotel, the only realtively restful option is the bed. The area around the hotel is not very safe.
Stayed 2 nights in Nov 2019

8/10 Good

JoeValdehuesa

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. What I did not like was that the key did not work.
Stayed 1 night in Jan 2020

8/10 Good

DeJuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X-Mas in NYC
The female desk attendant was very friendly, but the housekeeping staff of a bit distant. The room itself is in good condition and the bathrooms are renovated. Please note that there is a $50 deposit fee when checking in.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a short walk from the subway, safe and clean room, helpful staff. Wifi didn't work great on the 10th floor but works great in the lobby or common room
Stayed 3 nights in Dec 2019

10/10 Excellent

Sam, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brand new renovated rooms and front desk really responsive
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome ,very close to subway which takes you in minutes any where in Newyork,great common area with kettle and microwave
Stayed 7 nights in Dec 2019

8/10 Good

DannyR, Tampa, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any time you consider staying at a Hostel you are a free-minded traveler and prepare for the worst. However, this Hotel is not bad. The location is not terrible, the accommodations are good, the front desk employees are the shining spot! They are super nice, helpful and always smiling. I decided to stay here because I had arrived a night before my wife was to show up and I was going to surprise her from my business trip (she thought I was still in Curacao for work). I got lucky with 3 other bunk mates who were quiet and friendly. This was off the radar enough that she would not figure out my plan to surprise her in the city. Well everything went perfectly, our weekend in the city was cold but amazing and it all started off on the right foot at this hostel. Thank you.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
İt Was ok, clean and easy accessible hotel to stay cheap.
Stayed 2 nights in Dec 2019

8/10 Good

Tina

Liked: Cleanliness, staff & service, room comfort
Good for its value
Very clean and with 5minute walking distance to the subway
Stayed 5 nights in Dec 2019

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, money spent worth of stay, very reasonable rate for the service.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Dec 2019

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stay in New York
Clean warm comfortable room. Slightly strange decor. Hairdryer, iron etc in room but no kettle. Slightly colourful location, no problems encountered at all but a local neighbourhood rather than a tourist spot. Easy access to Manhatten in about 10 minutes on the subway, several shops within a 2 minute walk. Would stay here again
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
I have stayed here twice. It is always clean and quiet.
Stayed 2 nights in Nov 2019

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Location was not that good especially when u have to walk alone at night to this hotel
Stayed 1 night in Nov 2019