Good location. But too long time waiting for the elevator.
ying
於 2025 年 7 月住了 4 晚
6/10 一般般
Chi-Lun
家庭旅遊
2025 年 4 月 23 日
喜歡:員工素質
Lower than my expectations
Not sure it is because of NYC or not, the standard of Double Tree of my stay this time is much lower than my previous experience. If you are traveling with a family of 4, strongly suggest to book 2 rooms instead of 1 with 2 double queen beds.
Chi-Lun
於 2025 年 4 月住了 4 晚
8/10 不錯哦
Yige
2025 年 4 月 1 日
喜歡:住宿環境和硬體
Yige
於 2025 年 3 月住了 2 晚
2/10 很糟糕
MengYan
2025 年 3 月 20 日
不喜歡:整潔度、員工素質和住宿環境和硬體
MengYan
於 2025 年 3 月住了 5 晚
4/10 不太好
jinsong
2024 年 12 月 27 日
不喜歡:整潔度和住宿環境和硬體
jinsong
於 2024 年 12 月住了 3 晚
8/10 不錯哦
Wanjung
親子旅遊
2024 年 8 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
A frontdesk staff member is not nice.
Wanjung
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Y
2024 年 6 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Good
Y
於 2024 年 5 月住了 3 晚
2/10 很糟糕
Rui
商務旅客
2024 年 3 月 22 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
dirty
Rui
於 2024 年 3 月住了 2 晚
2/10 很糟糕
Manuel
家庭旅遊
2025 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Bed was horrible!!! Bed were too small for a two people on the bed!!!!
Manuel
於 2025 年 8 月住了 2 晚
2/10 很糟糕
Jennifer
2025 年 8 月 7 日
不喜歡:員工素質
We had a room with a toilet that didn’t work and were forced to use the lower lobby hotel. They sent someone to fix each day but they were never successful. We were there for 5 nights. They did not offer a room change until the night before we checked out.
Jennifer
於 2025 年 8 月住了 5 晚
2/10 很糟糕
Manish
2025 年 8 月 6 日
不喜歡:員工素質和住宿環境和硬體
accept the location there was nothing else that I can think to praise about no A/C , rude staff no basic manners…
Manish
於 2025 年 8 月住了 2 晚
2/10 很糟糕
Cheyenne
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
I was very disappointed with this hotel. 0 stars. The door to the room had exposed wood like someone was trying to break in. The shower and wall had stains. There was an issue with the elevator where it wasn’t accepting the floor that I was going to. There was no functioning ice machines. The staff wasn’t really friendly. No one gave a brief overview of the hotel upon check in. Not to mention how small the rooms were. There wasn’t a microwave or fridge in the room. Overall, I would not return. The best thing about this hotel was the location. And even that were filled with persons who looked like they were under the influence of substances.
Cheyenne
於 2025 年 8 月住了 5 晚
6/10 一般般
Andrea
2025 年 8 月 6 日
喜歡:整潔度
The parking is far away and charges us , no one helped us with the luggage to take to the rooms
Andrea
於 2025 年 7 月住了 4 晚
4/10 不太好
Akiko
2025 年 8 月 6 日
不喜歡:住宿環境和硬體
The shower room
Akiko
於 2025 年 7 月住了 8 晚
2/10 很糟糕
Marcos
2025 年 8 月 6 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
tv not workingf ac not working engeniering was sent a couple of times to fix but still not workng they provided us with a fan never offer a room move so we sleep 3 night with a fan
Marcos
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Evette
2025 年 8 月 5 日
喜歡:住宿環境和硬體
不喜歡:員工素質
Horrible customer service. The AC went out so the room reached 80° the entire night and we couldn't move rooms. They lied and said we would be compensated for the night. They
Evette
於 2025 年 7 月住了 2 晚
6/10 一般般
Methinee
2025 年 8 月 5 日
喜歡:員工素質
They have air conditioning problems in multiple rooms during our visit, but the staff was friendly and willing to change the rooms with no fuss and attitude.
Methinee
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Justin
2025 年 8 月 5 日
喜歡:整潔度和設施服務
Clean
Justin
於 2025 年 8 月住了 4 晚
6/10 一般般
Anne
情侶出遊
2025 年 8 月 5 日
喜歡:員工素質和設施服務
Rooms were clean and beds comfortable but the air condition wasn’t working too good. The ac didn’t get cold and had to ask for a fan. Otherwise the room was good.
Anne
於 2025 年 7 月住了 3 晚
10/10 有夠讚
sharnette
2025 年 8 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
na
sharnette
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Diamond
2025 年 8 月 4 日
喜歡:員工素質、設施服務和住宿環境和硬體
Everything was nice
Diamond
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Karthikeyan
家庭旅遊
2025 年 8 月 4 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Check in time is 3 pm. We reached hotel around 4.30 pm. They made us wait till 5.30 to give our room. Made us wait in line twice even though it's their fault.
AC was not working in our room. Called them 5 times, came down to complain 2 times till the issue was resolved. We were given a fan to sleep through that night. And was offered 50% off on that night but that didn't process either.
Overall rude and unreasonable staffs. Had to wait 15-20 mins for lift everytime both morning and evening. Overall very worst experience. Wouldnt recommend.
Karthikeyan
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Ervil
2025 年 8 月 4 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Bad experience.
Ervil
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Ionye
2025 年 8 月 4 日
Ionye
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Nestor
家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質和設施服務
we liked the location, internet access, dining options nearby, we did not like the size of the room, size of the beds, size of the elevator for a crowded hotel, no air condition in the elevator.