Is Excelsior Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excelsior Hotel?

Self parking is available for USD 30.00 per day.

What time is check-in at Excelsior Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Where is Excelsior Hotel located?

This family-friendly New York hotel is located near the airport, within a 5-minute walk of Central Park and American Museum of Natural History. Metropolitan Museum of Art and Lincoln Center are also within 1 mi (2 km). 81 St. - Museum of Natural History Station is only a 3-minute walk and 86 St. Station (Central Park West) is 7 minutes.

Excelsior Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Manhattan, a neighborhood in New York, Excelsior Hotel is near the airport and near a metro station. Metropolitan Museum of Art and Lincoln Center are cultural highlights, and some of the area's popular attractions include American Museum of Natural History and Intrepid Sea, Air and Space Museum. Traveling with kids? Don't miss American Dream and Bronx Zoo. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby.

Visit our New York travel guide

10/10 Excellent

Verified traveler

2021/3/15

Liked: Staff & service, property conditions & facilities

The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play. I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!! Excelsior is our recommendation to stay in NYC! Love New York. Hope to get back soon!

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

2020/5/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and great value. Horrible coffee setup and snacks are awful but otherwise fabulous.

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

2020/3/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel! Excellent location. It is close to restaurants and entertainment as well. Very clean.

Stayed 3 nights in Feb 2020

8/10 Good

Jimmy

2020/3/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, not enough hot water & broken AC

It’s a beautiful hotel with a view overlooking the Museum of Natural History. Unfortunately the air conditioner pumped out hot air instead of cold air, even when the in-room thermostat was set to cool; and the shower sometimes didn’t have enough hot water.

Stayed 4 nights in Mar 2020

10/10 Excellent

Justin, Spain

2020/3/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, location, location. I have stayed in many different parts of Manhattan. I loved this spot because it is right next to Central Park and the B & C Subway lines. The staff were friendly. The hotel is old-fashioned. The fan in my bathroom was very loud.

Stayed 6 nights in Mar 2020

8/10 Good

Heather

2020/3/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

2020/3/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Classic NYC hotel with small but comfortable rooms. Great UWS location.

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

2020/3/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best position on Upper West Side. Hotel updated to modern standard while maintaining true period atmosphere. Feel and reality is an intimate high end New York hotel.

Stayed 8 nights in Mar 2020

10/10 Excellent

JHayes, Hixson

2020/3/13

Liked: Cleanliness, staff & service, property conditions & facilities

I wish there had been somewhere could have eaten dinner or a snack. Also, no room service.

Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

2020/3/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice atmosphere, spacious room, excellent location, really enjoyed our stay

Stayed 1 night in Mar 2020

10/10 Excellent

JohnT

2020/3/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is wonderful! I completely enjoyed my two day stay there. The staff was pleasant and helpful. The room was immaculate and well maintained. The only negative thought I have is that there is no longer a restaurant in the hotel forcing visitors to find a place for breakfast and lunch in the surrounding blocks.

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

2020/3/8

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2020

10/10 Excellent

Jeremy, Colorado Springs

2020/3/6

Liked: Cleanliness, staff & service, property conditions & facilities

Great little Hotel, not a lot of amenities but clean, safe and right next to Central Park. I stay here a week a month for business.

Stayed 4 nights in Feb 2020

8/10 Good

Karen, Seattle

2020/3/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is very nice but also friendly and relaxed as is the Upper West side compared to other parts of Manhattan. The heat was way too warm -- ran the noisy air conditioning most of the night. Other than that, it's a great "home" to come home to after a busy NYC day. It's my sixth time staying here. Love it.

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

2020/3/5

Liked: Cleanliness, property conditions & facilities

Morning coffee, did not have real cream, nor milk.

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

2020/3/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There were some hidden fees, both for WiFi and building services that I was not anticipating. It’s a great location for the cost.

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

2020/3/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

2020/3/5

Stayed 1 night in Feb 2020

10/10 Excellent

David, Cartersville, GA

2020/3/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything about the property and staff. They went out of their way to make sure we had everything we needed

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

2020/3/3

Liked: Cleanliness, staff & service

Good location for what i needed to do. Not good was no breakfest and not much in the way of room amenities.

Stayed 1 night in Feb 2020

10/10 Excellent

Alanna

2020/3/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

The Excelsior hotel is in an excellent position directly opposite the Museum of Natural History and a stone's throw to central park, many good cafes and restaurants and the subway station. The staff are friendly and helpful. The room was very clean, quiet and comfortable. It is excellent value for money in such an expensive city.

Stayed 2 nights in Feb 2020

2/10 Terrible

Evan

2020/3/2

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

2020/3/2

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, quiet street, easy access to subway. Breakfast room was under construction, so advertised breakfast not available, which was inconvenient. No in room coffee or room service - plan ahead, as closest coffee shop is a block away. Staff was helpful and kind, and room was clean and well maintained - excellent housekeeping service.

Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

2020/3/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

8/10 Good

Robbie, Branford,CT

2020/3/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for the $$ Bed Comfy Big room Quiet room

Stayed 1 night in Feb 2020

Excelsior Hotel

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Excelsior Hotel Reviews

Reviews

Excellent

9.0/10

8.8/10

7.6/10