Elevators didn't work, we had low towels, no handsoap and poor lighting.
Juan
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Vicky
2025 年 4 月 22 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was a complete rip off and didn’t reflect the picture online . The shower had a horrible Oder and everything in the room was dusty . In addition the elevator wasn’t working we had to used the service elevators . I’m highly upset I had to spend my vacation and my hard earn money on such a dump of an hotel .this hotel should be closed to the public until it gets affairs in order because it isn’t fair you charge customers all that money for absolutely nothing in return I am pissed off.
Vicky
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Eshekinah
2025 年 4 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very hospitable staff
Eshekinah
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Jorimar
家庭旅遊
2025 年 4 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place
Jorimar
於 2025 年 4 月住了 1 晚
4/10 不太好
Amber
2025 年 4 月 19 日
喜歡:員工素質
不喜歡:住宿環境和硬體
During my stay they had one working elevator, which was the service elevator. You shared it with the staff and anyone going in either direction. Getting up or down added an extra 10 minutes to leaving the hotel. The rooms were decent, however dated. The bathroom was very dark, no good lighting.
Amber
於 2025 年 4 月住了 4 晚
2/10 很糟糕
Maxwell
2025 年 4 月 11 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
A single working elevator for the entire hotel, nightmare to get in and out
Maxwell
於 2025 年 4 月住了 4 晚
4/10 不太好
rong
2025 年 4 月 9 日
不喜歡:員工素質和住宿環境和硬體
The room was quite outdated, with old furnishings and fixtures. The bathroom door wouldn’t close properly, and most of the elevators were out of service. The telephone and television in the room didn’t work, and there wasn’t even a “Do Not Disturb” sign available. The only redeeming quality was the hotel’s excellent location, which is very convenient.
rong
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Nabel
2025 年 4 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nabel
於 2025 年 3 月住了 2 晚
6/10 一般般
Chau Ping
2025 年 4 月 2 日
Chau Ping
於 2025 年 3 月住了 4 晚
4/10 不太好
Lars,Port Jefferson
情侶出遊
2025 年 3 月 30 日
不喜歡:設施服務和住宿環境和硬體
Hotel is completely rundown, elevators was not working, most of the lights throughout the building was not working. Bathroom was so dark and old not nice at all. Bedsheet had holes in them and had what I assume makeup on them. Bed was comfortable and the view was nice. I would not recommend this to anyone.
Lars
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Sydney
2025 年 3 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
Sydney
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Tashauna,Brooklyn
家庭旅遊
2025 年 3 月 30 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is in a very poor condition. The room was not cleaned, the elevator was broken. Had to use the freight elevator along with staff whenever it became available and if not I had to take the stairwell and we stayed on the 22nd floor. The bathroom had mold in it and a roach was in our room. The bed linen was dirty and stain. My stay here was very horrible and I would not recommend anyone staying here.
Tashauna
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Angel
家庭旅遊
2025 年 3 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very welcoming. Elevators work. Nice place to stay
Angel
於 2025 年 3 月住了 3 晚
2/10 很糟糕
Samantha,Bellevue
商務旅客
2025 年 3 月 28 日
Cleqnliness
Samantha
於 2025 年 2 月住了 3 晚
8/10 不錯哦
Andrew
2025 年 3 月 26 日
Andrew
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Bryan
情侶出遊
2025 年 3 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
The Ritz is top notch stay and amazing service.
Bryan
於 2025 年 3 月住了 3 晚
4/10 不太好
Linda
2025 年 3 月 22 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Location and view from our floor was amazing. Other than that our expectations were not met - lack of customer service, our (very basic) wishes were not fulfilled (asking for an additional blanket or enough towels for two people when you are travelling with friends, not as a couple) or charging for luggage storage - I have not experienced that an any other hotel and we are frequent travellers. The cleaning staff was amazing though - very friendly and helpful.
Linda
於 2025 年 3 月住了 9 晚
10/10 有夠讚
Joseph
2025 年 3 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always clean, quiet, and great service…thanks!
Joseph
於 2025 年 3 月住了 1 晚
8/10 不錯哦
kim
2025 年 3 月 21 日
喜歡:住宿環境和硬體
kim
於 2025 年 3 月住了 2 晚
6/10 一般般
Laura
商務旅客
2025 年 3 月 20 日
The hotel is really dark in the lobby, as if it's trying to be romantic getaway but it has none of the ambience for this. The lifts are slow. Water isn't always available and you need to pay for it when it is. Rooms are basic, I had no light in my shower.
Laura
於 2025 年 3 月住了 4 晚
4/10 不太好
Kanika
情侶出遊
2025 年 3 月 19 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was extremely unfriendly. During checking in, “ID” “swipe here”, “WiFi here” were the only words said to us. And housekeeping was very loud and rude as they banged on our door when we had two hours till checkout and kept coming back every 20 minutes until we got ready and left early. As we left the room they continued to bother us and not apologize. There was also no hand soap so I went out and bought my own as well as no conditioner, it was a small two in one shampoo conditioner bottle. The shower floor was also cracked and the mini fridge didn’t work. I wouldn’t come back unless in a bind and everywhere else was booked.
Kanika
於 2025 年 3 月住了 4 晚
8/10 不錯哦
Jennifer
2025 年 3 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Dark and mysterious coming in the lobby but bright once you hit concierge. Very convenient location overlooking the trade center