The room are very noise
The front desk Young girl call katy and short men are very unfriendly , so rude to guest
Only the another tel front desk are helpful only
The room are too the noise. We tell the staff Katy , she ask me call agents to complaint . So funny . Especially the short one front young men told us it is normal . We need to accept the traffic noise even the room are need road .the window are not functional .
We can sleeve whole night . Finally the another front desk help us change room another . Even they give us a small room as down grade . But it at least not so noise .
However they still charge same price of rooms
The breafast is so poor also .very dirty at all
Yau Tak
於 2018 年 5 月住了 2 晚
6/10 一般般
Oduwole
2025 年 7 月 25 日
Very basic hotel.
Oduwole
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Amarylis
團體旅遊
2025 年 7 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The hotel was very disappointing and inconvenient. From the moment we checked in, the front desk staff was rude and unhelpful. Our room door wasn’t secure, and the side doors were not properly locked. We had to call maintenance to fix the locks so we could feel safe.
The hotel itself looked run-down and poorly maintained. To make matters worse, on our last day while checking out, housekeeping repeatedly knocked loudly on our door, demanding we leave immediately. We only needed a couple of extra minutes, but they were very rude and insensitive. The front desk staff witnessed this but did nothing to intervene.
Overall, the service was unprofessional, and the conditions were unsafe. I would not stay here again.
Amarylis
於 2025 年 2 月住了 2 晚
4/10 不太好
Ruben
團體旅遊
2025 年 7 月 23 日
不喜歡:設施服務
Space for improvement
Ruben
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Corinne
2025 年 7 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Comfortable bed, nice that there are only 5 or so rooms per floor. Liked the apartment-ish vibe with the microwave, mini-fridge, and sink. It was easier to keep groceries and cut down on the cost of eating out. Definitely worse for wear in some areas (peeling paint, stained/dented walls) but overall a safe, decent place to stay in Bed-Stuy
Corinne
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Erika
團體旅遊
2025 年 7 月 19 日
喜歡:整潔度、設施服務和住宿環境和硬體
I was happily surprised with how big the room was! The hotel is a walk away from the subway but not too crazy of a walk. Brooklyn Navy yard is also pretty walkable! Would stay here again. 9/10!
Erika
於 2025 年 7 月住了 1 晚
4/10 不太好
Gisselle
團體旅遊
2025 年 7 月 16 日
不喜歡:整潔度、設施服務和住宿環境和硬體
They gave me another room with a balcony but the beds were smaller then my original room with balcony that I picked during my reservation.
Gisselle
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Sarah
2025 年 7 月 16 日
喜歡:整潔度
Under new ownership - so new that no gps can find the name Aura hotel in Brooklyn (be careful- there is one in time square!)
The check in/out process is very old fashioned and sort of odd- that coupled with the name change made the whole arrival experience weird, and kind of sketchy- but it all worked out- there was also a man absolutely loosing it on the phone about a refund- he sounded like a jerk- but again- weird I was part of that convo.
AC works almost too well- the sheets and bedding felt damp - but I think it was the humidity and ac combo and not that they didn’t dry them well enough before making the bed.
Every time you run the sink or tub- there would be little metal shavings left behind.
Great location for my needs- felt safe (solo female)
Having the kitchenette was really nice and helpful
24/hr front desk- everyone was friendly
More affordable than almost anything else in the area of similar quality.
Benefit of the doubt that the new owners are improving processes and working on ac/pipes ect.. I’d stay there again.
Sarah
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Daniela
團體旅遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Loved the cleanliness and attentiveness from staff!
Daniela
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Jamarl
家庭旅遊
2025 年 7 月 5 日
不喜歡:整潔度和住宿環境和硬體
My sheet was dirty, pillow case full of lent balls pillows in side the case was all stained up. The room stinked so bad i went to the front desk and told them and the man at the front desk tried to hand me a bottle of febreeze. I sprayed so much much perfume on the carpet the curtains i had 2 day rvsp i left the next morning. I slept with a pants and shirt on and threw it away before i left.
Jamarl
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Eli
2025 年 7 月 4 日
不喜歡:整潔度和住宿環境和硬體
The told me I will get back the money for the booking and I never got it back yet
Eli
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Larry
情侶出遊
2025 年 7 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property is okay. I would stay again.
Larry
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Juan
2025 年 7 月 2 日
喜歡:整潔度和住宿環境和硬體
The place was clean. AC was great!!
Juan
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Bryant
2025 年 7 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was an amazing stay !
Bryant
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Samantha
2025 年 6 月 30 日
喜歡:整潔度
Samantha
於 2025 年 6 月住了 1 晚
4/10 不太好
robyn
2025 年 6 月 28 日
喜歡:整潔度
不喜歡:住宿環境和硬體
robyn
於 2025 年 6 月住了 2 晚
8/10 不錯哦
David
2025 年 6 月 26 日
David
於 2025 年 6 月住了 2 晚
10/10 有夠讚
PHACHARA,Dacula
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Love this hotel so quiet
PHACHARA
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Brian
2025 年 6 月 25 日
Brian
於 2025 年 6 月住了 3 晚
6/10 一般般
Bhargav
2025 年 6 月 22 日
Bhargav
於 2025 年 6 月住了 1 晚
8/10 不錯哦
David
2025 年 6 月 20 日
喜歡:整潔度和住宿環境和硬體
Room was clean. Small, as expected for NY, but not tiny. They proactively reached out to confirm my check-in time, which was great because my flight was severely delayed.
Only issue was noise of other occupants. A group gathering that lasted until midnight in the room next door was annoying. But, I liked the walking distance to a decent bagel shop and good grocery store at the end of the block.
David
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Silvija
2025 年 6 月 20 日
喜歡:整潔度和設施服務
Overall it was a good stay , liked the room and will be back. It’s close to Manhattan and lower east and located on Brooklyn with is close to a lot of places actually.