Find Resorts & Hotels with Spas in Mazatlán

"Loved the Riu Emerald Bay and will come back again."

"We love the cleanliness and view from our room. The pool was also great. "

"I reserved a room that had no refrigerator. The front desk has a refrigerator for medication only. I gave them my $1,400 medication and 2 days later. When I went to pick it up. The bag was full water on the bottom and all 4 cardboard boxes soaked. I asked where it was stored? And ask to speak to a manager. The manager did not apologize, or admit any responsibility. Instead tried to blame me or pharmacy for condition of medication. When clearly it was contaminated during their care. Manager didn’t offer to replace either. Only caused me stress and anxiety the rest of my vacation. I was left disappointed in their lack of hygiene. As, they do not care for their guests health! Pool is extremely filthy. Even with googles on, I could see in front of me. The security is non exsistant, just walked around in circles. Yet allowed group grown adults to drink Pacifico inside pool. How is this sanitary ? Not to mention this is not family friendly. If you care about your health, do not stay here. They are cleaner hotels that value their customers."

"Excellent!!"

"Room was very clean housekeeping staff was amazing pool is a little outdated as it is an older hotel but very well maintained. if you are looking for a place to relax on a weekend this is not the place for you music is very loud until like 4 am as they have a club on the same premises . But if loud music doesn’t bother you then this is definitely a place to stay . "

"El Cid moro and the other Cid hotels are the best places to stay in Mazatlán "

"Las areas comunes, camastros, meditas dd camastros, sucios de años, viejos. La comida un verdadero asco. Pensabamos que sería un hotel de lujo por el precio que pagamos y oh sopresa que nos llevamos. Nunca jamás."