At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive in Cerritos, guests enjoy a peaceful retreat with international dishes at five restaurants. The property offers free beach cabanas, a swim-up bar, a private beach, and attentive staff praised by visitors.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
On private beach
Hot tub
Parking included
The current price is NT$7,124
NT$7,124
NT$8,478 total
includes taxes & fees
Apr 5 - Apr 6
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Located on a private beach, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos, a neighborhood in Mazatlán. Fuerte 31 de Marzo and Mazatlán Letters are local landmarks, and some of the area's attractions include Mazagua Aquatic Park and Mazatlán Aquarium. Traveling with kids? Consider Munba National Whale Museum, or check out an event or a game at Teodoro Mariscal Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Mazatlán travel guide
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110
What's nearby
Witches Beach
19 min walk - 1.6 km
Cerritos Beach
10 min drive - 6.9 km
The Mazatlan Malecón
14 min drive - 11.9 km
Mazagua Aquatic Park
14 min walk - 1.1 km
Marina Mazatlan Golf Course
7 min drive - 3.9 km
Getting around
General Rafael Buelna Intl. Airport (MZT)
29 min drive
Restaurants
Restaurante Las Gaviotas @ RIU Emerald Bay
4 min drive
Sport Bar Riu Mazatlan Emerald Bay
19 min walk
Kelly's Bar
13 min walk
The Bistro
7 min walk
Las Tres Islas Restaurant
20 min walk
About this property
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive
Luxury all-inclusive property located in Cerritos
You can look forward to a swim-up bar, a beach bar, and a poolside bar at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive. With a private beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a body treatment, or aromatherapy at Armonia Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the gym; other things to do include volleyball and snorkeling. In addition to a free grocery shopping service and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
3 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
Free self parking and valet parking
A free area shuttle, 2 outdoor tennis courts, and express check-out
Express check-in, babysitting (surcharge), and luggage storage
Guest reviews give top marks for the helpful staff
Room features
All 378 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
Hypo-allergenic bedding, pillowtop mattresses, and down comforters
Bathrooms with shower/tub combinations and free toiletries
LED TVs with premium channels
Separate sitting areas, kitchenettes, and refrigerators
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
15 buildings
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LED TV with premium satellite channels
Pay movies
Food and drink
24-hour room service
Coffee/tea maker
Cookware, dishware, and utensils
Kitchenette
Microwave
Refrigerator
Stovetop
More
Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Iron/ironing board
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Emerald Bay Pueblo Bonito
Emerald Bay Resort
Pueblo Bonito Emerald
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay Resort
Pueblo Bonito Emerald Bay Resort Mazatlan
Pueblo Bonito Resort Emerald Bay
Emerald Bay Mazatlan
Mazatlan Emerald Bay
Pueblo Bonito Emerald Bay Hotel Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán
Frequently asked questions
Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
How much does it cost to stay at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
As of 2026/3/12, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive on 2026/4/5 start from NT$7,124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Check-in begins at 4:00 PM.
What time is check-out at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Check-out is at 11 AM.
Are there all-inclusive benefits at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include tennis, volleyball, language classes, and more.
Where is Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive located?
Nestled on the beach, this Cerritos property is within 3 mi (5 km) of Witches Beach, Marina Mazatlan Golf Course, and Mazagua Aquatic Park. Mazatlan International Center is 2.5 mi (4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 623 out of 1006 reviews
10 - Excellent
623
Rating 8 - Good. 206 out of 1006 reviews
8 - Good
206
Rating 6 - Okay. 99 out of 1006 reviews
6 - Okay
99
Rating 4 - Poor. 46 out of 1006 reviews
4 - Poor
46
Rating 2 - Terrible. 32 out of 1006 reviews
2 - Terrible
32
Reviews
8/10 Good
Andrew
2026/1/4
The staff was friendly, the food was good, and the selection of pools was nice.
Love this place! It’s beautiful- 3 pools, spotless grounds, amazing plants and landscaping, food is delicious, Jose at pool service was top notch, the spa is next level and all the staff was amazing!
I liked the place, was a bit dated. Beach access was weird and not really a beach in front. Pool was awesome, food was good in the 2 restaurants aside from the buffet. Staff was mostly good. One guy Rodrigo at the front desk was super helpful when my wife lost her AirPods, he not only found them but had them delivered to another friend from our city in Mazatlan. He was awesome!
The hotel is amazing, really clean and the food is awesome, but the staff sometimes behaves like if only the international tourists had paid to be there.
I visited Pueblo Bonito Emerald Bay with my friends and we had an excellent time. All the staff were especially friendly an knowledgeable, the ocean view from our room was stunning, the food was great, and the activities fun and diverse. A gorgeous resort right on the beach with an array of amenities and services, I highly recommend it!
Makayla Janelle
Stayed 9 nights in May 2025
8/10 Good
Karen Carpenter
2025/11/8
Liked: Cleanliness, staff & service, amenities
I have stayed here several times and really enjoy the beautiful grounds and wonderful service. I especially enjoyed the food at the Bistro restaurant and Cilantros at the resort in town. The people who work at the hotel go out of their way to give you a pleasant experience. The rooms could use a refresh though. The tile and grout are quite worn especially in the bathrooms. I had a ceiling leak while I was there and they did fix it. It would be nice if they could update this hotel like they did with Pueblo Bonito Mazatlan. Both hotels are nice but I prefer the quieter vibe at Emerald Bay.
Karen Carpenter
Stayed 5 nights in Nov 2025
8/10 Good
William
2025/11/9
Liked: Cleanliness
The friendliness of the staff, trying at all times to accommodate and extend themselves for their guests is why I gave a rating of 4 star (staff alone would be 5 star). The pools at the resort were very nice also. I found my room to be less than appealing. It reeked of disinfectant and an underlying musty, moldy smell. It was stark and bare. The ocean view was very nice though.
Great property and love the service. The staff was very friendly and kind. I had a situation occur where I had to switch rooms and they were very kind and flexible.
This was my first time to this resort. It was beautiful, the service was excellent, the all inclusive food was also extremely good. The staff was warm & welcoming. I will definitely come back!
Very relaxing. Beautiful resort and landscaping. Excellent staff. Nice rooms with great view. If you're looking for night life and lots of activities, this isn't for you. But if you want relaxing and good food and drinks, it's perfect.
We loved our time at PBEB! The ocean front resort is beautiful with the sprawling grounds and all the palm trees and tropical plants and wildlife. The food was delicious at every restaurant. And the staff is so welcoming and took care of our every need. We will be back
This has been my 3rd time staying here and it is a full customer experience from the moment you book until you leave the resort!!
Thank you again Pueblo Bonito staff you guys are the best!!
Armonía spa you guys Rock💯