Seasonal outdoor pool, cabanas (surcharge), sun loungers
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Reviews of Palace Station Hotel and Casino

4 out of 5
Palace Station Hotel and Casino
2411 W Sahara Ave, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 1184 out of 2172 reviews" "
Rating 8 - Good. 577 out of 2172 reviews" "
Rating 6 - Okay. 196 out of 2172 reviews" "
Rating 4 - Poor. 95 out of 2172 reviews" "
Rating 2 - Terrible. 120 out of 2172 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, amenities
My reservation used my first name “Bill” but my drivers license states “William” so they would not check me in. UNBELIEVABLE!!!
Stayed 1 night in Mar 2023
Response from DS on 2024/5/2
Thank you for assisting us with your feedback.

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the cleanliness was great and staff was very nice
Stayed 4 nights in Apr 2024
Response from DS on 2024/4/30
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8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia said this property was an adult only resort, implying there wouldn’t be kids running around the pool but there were loud children the entire time
Stayed 3 nights in Apr 2024
Response from DS on 2024/4/29
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10/10 Excellent

Anna, North Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from DS on 2024/4/29
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10/10 Excellent

Jenniffer, Goleta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in, located close to most off & on strip attractions, free valet & comfy beds, I don’t need anything else!
Stayed 2 nights in Apr 2024
Response from DS on 2024/4/29
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10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely organized great amenities, extensive and plentiful options for dining
Stayed 2 nights in Apr 2024
Response from DS on 2024/4/29
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4/10 Poor

Casie

Traveled with family
Disliked: Cleanliness, amenities
Our room was super dark and dingy. The four of us were each given 1 pillow with a case and a dark brown fur covered pillow. The brown pillows had no cases and were covered in white crusty stains. We called the front desk to get additional pillows with cases but they told us they could not give us additional pillows. Then they said if we give them our gross brown then they will replace them with 4 cases pillows. We came back after 3 hours away and they took the brown pillows and did not replace them. We called again for 4 pillows and told them the situation and it took them 30 minutes to come to the room with 2, not 4 pillows that reeked of weed. The next morning we ordered room service for breakfast before the music festival we were going to and they told me it might take up to an hour, which I said was fine. Out food didn’t arrive for an hour and 50 minutes and when the man brought the trays in he was huffing and puffing because he said he was the only one working. We missed the first band because of this. They need to change the room colors to lighter or do a much better job cleaning, you can see literally every stain it thing that was not wiped. Which was close to everything in our room.
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/29
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10/10 Excellent

Josey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and comfortable. Surprisingly quiet. Many restaurants to choose from. Friendly staff.
Stayed 2 nights in Apr 2024
Response from DS on 2024/4/28
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2/10 Terrible

Zackary

I was not informed on an extra expensive Security and Hotel Service Fee which nearly doubled the bill I had already paid.
Stayed 1 night in Apr 2024
Response from AC on 2024/4/26
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2/10 Terrible

Tinuola

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad service
Stayed 4 nights in Apr 2024
Response from AC on 2024/4/26
Thank you for assisting us with your feedback!

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/26
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8/10 Good

Jeff, Rathdrum

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Bed not so nuch
Stayed 1 night in Apr 2024
Response from DS on 2024/4/25
Thank you for assisting us with your feedback!

10/10 Excellent

CHARLMAIGNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/23
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8/10 Good

Alberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No Amenities in room if you need something is extra Cost !! That’s the bad part
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/23
Thank you for assisting us with your feedback!

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy!
Stayed 5 nights in Mar 2024
Response from DS on 2024/4/22
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6/10 Okay

Timothy, Toledo

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Didn't like the High Resort fees The Rude Bell staff No Bottled water in rooms Can't take Starbucks to the pool area
Stayed 5 nights in Apr 2024
Response from AC on 2024/4/21
Thank you for assisting us with your feedback!

8/10 Good

Grace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice and clean. There’s smoke smell in the building, my floor was a non-smoking floor, wasn’t enough to bother me. Good overall
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/21
Thank you for assisting us with your feedback!

8/10 Good

chuck, Ontario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay.. recommended
Stayed 1 night in Apr 2024
Response from AA on 2024/4/17
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10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from AA on 2024/4/16
Thank you for assisting us with your feedback!

8/10 Good

Paul, Tonopah

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations
Stayed 1 night in Feb 2024
Response from AC on 2024/4/16
Thank you for assisting us with your feedback!

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the restaurant inside I don’t like too far from walking distance to attractions
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/16
Thank you for assisting us with your feedback!

8/10 Good

Joel

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from AC on 2024/4/16
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10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our stay, heaps of parking and a relaxed vibe. Felt safe and rooms were comfortable and clean. Dining options were not great for vegos
Stayed 5 nights in Apr 2024
Response from AC on 2024/4/14
Thank you for assisting us with your feedback!

10/10 Excellent

Juan F

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service all around
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/14
Thank you for assisting us with your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IF YOURE READING THIS YOURE BETTER OFF BOOKING FROM THE STATION CASINO WEBSITE SO YOU DONT PAY AN EXTRA 200 FOR EXPEDIAS POCKET. Other than that the hotel was amazing and I enjoyed my time away from unessential people. Was given a complimentary room BY THE CASINO for the mix up from Expedia
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/16
Thank you for assisting us with your feedback!

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2024
Response from AC on 2024/4/15
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2/10 Terrible

Elvis

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I have paid a lot of money to stay at this property. And the bad was worn down like a cheap hookers bed!! The pillows were horrible and I addressed my complaint to the manager and all they could do was not charge me for 1 resort fee for one day out of my 5 days I booked there. They also said they will provide me with new pillows and I never received them. In top of that I was still charged the resort fee!! This is so wrong in many levels and there is now way on me getting any compensation in return!!
Stayed 3 nights in Apr 2024
Response from AC on 2024/4/16
Thank you for assisting us with your feedback!

10/10 Excellent

Salvador

Traveled with family
Surprisingly better than expected. Great place for a great price.
Stayed 1 night in Apr 2024
Response from AA on 2024/4/12
Thank you for assisting us with your feedback!

8/10 Good

Jordyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff is friendly. There is a lot of access to restaurants and the prices for dining and takeout were very reasonable. Parking is also free which is a nice bonus compared to other hotels. The Palace Station isn't too far from the strip or other amenities and you can easily take a cab down to all the action.
Stayed 3 nights in Apr 2024
Response from AC on 2024/4/12
Thank you for assisting us with your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first time staying there I usually stay at Caesar’s palace or Venetian and even tho it’s an older casino it looked brand new and beautiful everything was convient and the room I stayed in was very clean and quiet yes I would stay and book again as long as it’s kept clean and th same palace station Uber prices was cheap because your so close to everything. I had an awesome stay. Palace station is on my list now .
Stayed 2 nights in Apr 2024

10/10 Excellent

Mitzi, Vancouver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, knowledgeable a d helpful.
Stayed 1 night in Apr 2024
Response from AA on 2024/4/11
Thank you for assisting us with your feedback!

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Julio

Business traveler
Todo limpio y amable
Stayed 1 night in Apr 2024
Response from DS on 2024/4/9
Thank you for assisting us with your feedback!

10/10 Excellent

Linda Lou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the workers.
Stayed 4 nights in Mar 2024
Response from DS on 2024/4/9
Thank you for assisting us with your feedback!

6/10 Okay

Ellen

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staffs are super nice. However the qualify of the room is a 3 star at best. I do not mind old furnitures but things are not clean. A think layer of dust was on top of the clock and phone next to the bed. Dust was so thick it completely covered the buttons. Bed was sunken. Super beat up. I love their oyster bar but will never stay there again.
Stayed 1 night in Apr 2024
Response from DS on 2024/4/9
Thank you for assisting us with your feedback!

6/10 Okay

Daniel, palmdale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the hotel for 3 nights. There were two people in front of us at check-in and it took more than twenty minutes in line. My check-in literally took about 3 mins. They only had 2 people working the desk, I don't know why everyone in front of us took so long. The room was quite and comfortable, but housekeeping was a little off. Found a balloon under the dresser, not a big deal. The next day after cleaning, we noticed the toilet wasn't cleaned. The day after that, they left the full trash bags on the desk. I guess they forgot to throw them away. Also, the lamps between the beds hadn't been dusted in a while. The room was quiet and comfortable. No refrig. or microwave. Parking is really close to the rooms which is a plus. The small bakery near rooms had good desserts at a reasonable price.
Stayed 3 nights in Mar 2024
Response from DS on 2024/4/9
Thank you for assisting us with your feedback!

10/10 Excellent

Daisy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from AC on 2024/4/16
Thank you for assisting us with your feedback!

10/10 Excellent

Dianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and updated
Stayed 1 night in Apr 2024
Response from DS on 2024/4/8
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2/10 Terrible

Scott

Stayed 4 nights in Mar 2024
Response from DS on 2024/4/27
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10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quick service.
Stayed 1 night in Apr 2024
Response from DS on 2024/4/7
Thank you for assisting us with your feedback!

10/10 Excellent

Mr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from AA on 2024/4/6
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10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from AC on 2024/4/6
Thank you for assisting us with your feedback!

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from DS on 2024/4/6
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6/10 Okay

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
It has a good location. Easy to get to places
Stayed 2 nights in Mar 2024
Response from AA on 2024/4/2
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8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Clean
Stayed 3 nights in Mar 2024
Response from AC on 2024/4/2
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10/10 Excellent

Silvia, Santa Ana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, rooms are nice options to eat at, friendly staff. Would definitely stay again. 100 recommended
Stayed 2 nights in Mar 2024
Response from DS on 2024/4/1
Thank you for assisting us with your feedback!

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: great off-strip location, helpful staff, clean rooms, nice pool area, easy and free self parking, good value. Cons: noisy if in a room w/connected door, saggy mattress, pillows are too big for the average head, somewhat dated furnishings/decor, really dirty windows.
Stayed 1 night in Mar 2024
Response from AC on 2024/4/2
Thank you for assisting us with your feedback!

4/10 Poor

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Mar 2024
Response from AA on 2024/4/18
Thank you for assisting us with your feedback!

10/10 Excellent

Clemencia

Stayed 1 night in Mar 2024
Response from AA on 2024/4/17
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8/10 Good

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all around
Stayed 2 nights in Mar 2024
Response from DS on 2024/3/27
Thank you for assisting us with your feedback!