We were on a budget and had not travelled in 12 years. We don’t need much, the room was good, but pot smoking in some rooms.Then at noon the pool had a homeless guy bathing in the pool cleaning his crotch and socks and proceeded to do crack 2 times before we could get security. 10 mins later a guy hopped the fence to do the same. He had stolen runners he was getting ready to wear. He was swearing at me because I called security again. Ugh- it ruined our sunny pool day holiday at the pool, vs so cold at home. No security cameras at all at pool to prevent these issues.
Some staff were nice, some were telling us “it’s not my job”.
Casino was ok, rooms ok, maids nice.
Manager said, because I didn’t come to complain right away, he didn’t think it was an issue, however, I told the front end staff I was so upset and wanted to talk to someone. I’d prefer not to be dragged to the casino floor in my bathing suit in front of all to see to tell how disgusted I was and in shock! We sat in shock, wondering what to do instead of our 2 days at the pool.
They seem to not care about customers. Might have been bought out…? Demolish it and they don’t care?