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"Good service"

"We spent the final part of our honeymoon at Halekulani Okinawa, and it was the absolute highlight of our trip. From the moment we arrived, we were treated like true VIPs. To our delight, the hotel surprised us with a room upgrade for our honeymoon, the staff even organized late checkout which was much appreciated. The level of hospitality here is world-class—every detail was handled with so much care and grace. It made our special trip feel truly magical. We cannot wait to return!"

"Nice sized room. Carpet and sofa needs some serious cleaning. Staff and cleaning service room (bed, showers) very nice. All worked well thank you"

"Morning front desk staff (male) wasn’t polite"

"I recommend hotels.com and all travellers to block this hotel Unprofessional and unhelpful staffs, long time uncleaned room Dirty and bad smelling bed sheets, dirty tissue box and mirror Staffs were not willing to solve problems and kept saying to tell me to give them time and wasted me more than one hour on the phone calls. To change the bed sheets, a woman just tried to change for one bed, and she said she could not change for both beds alone, she had to call another staff to help How unprofessional their staff are"

"Pool and hot tub were amazing and never crowded. Staff were helpful and kind. Enjoyed our stay! "

"Ten"

"Very well maintained"

"Breakfast was great and delicious. Close to Hakata station which is great also. It will be appreciated if extra fee for the hotel stay will be noted during the booking. Extra fee is not expensive but still it will be great if the fee is posted on their website. "