Okura Hotels & Resorts Kawagoe hotels

"This was one the better hotels we stayed at while in Japan. The room was extremely spacious for the price👍. Able to fit 2 large suitcases in the room while open and still walk around. The room has great AC, but could use a good dusting as it was quite stuffy at first. The window openings and carpets need to be cleaned better. We liked that the garbage and recycling bins were on the larger side. Beds were comfy (not too soft and pretty firm, great for back issues) but the stuffyness of the room also applied to the bedsheets on our first night and was a little difficult for my allergies (but I'm also allergic to everything). The washroom, as with all toilets in Japan, have this strange smell from the toilet. Something we are not familiar with in Canada. An air freshener would have been great. The tv only has Japanese channels but was a smart tv that could play Netflix, Amazon Prime etc without trouble. There's also a great bakery downstairs and many convenience stores and grocery stores. Super close to the train stations as well. "

"I liked the Japanese style bathroom. Hotel felt safe and room was relatively quiet despite the night life scene outside (Shinjuku). Great service from staff and was able to borrow a hair straightener and skincare set. "

"Love the restaurant- food are delicious "

"This hotel made my trip to Japan unforgettable! From the moment I arrived, I was impressed by their attentiveness and warm hospitality. The staff's excellent English skills made everything so easy and comfortable. I was also fascinated by the incredible food buffet, with its wide variety of assortments that catered to every taste. This was my second time staying here, and it definitely won't be my last. I highly recommend this hotel to my friends and business partners for a truly exceptional experience! -Jesus H"

"Amazing hotel and staff. Clean affordable and walking streets on all sides for shopping and dining. No heavy traffic to deal with"

"Location was perfect, access to subway within minutes walking . The restaurant in the hotel is really good! Breakfast is a must! All kinds of restaurants just walking distance , the hotel also has a convenience store located in the basement . Plenty of attractions walking distance , including the best view of the city from the Tokyo metropolitan Building ! Nicest staff and super friendly and helpful. Rooms are modern and big enough! Beds were comfortable! We just had an amazing time and we will definitely return ! "

"I’ve stayed here for years! Small rooms by my UK experience, but maintained and regularly upgraded to a high standrd, with excellent hotel staff and facilities."

"Very clean and well attended by staff. Highly recommend!"

"The best in Shinjuku "