Livemax Ito hotels

"Staff was very kind & helpful, I liked that when we ate breakfast it was in our own little private section. We also got complementary drinks because of our Expedia status. Onsen was a good size for 2 people as well, view was amazing. Loved relaxing here."

"Check in was easy and smooth. The room was very clean. The toilet had its own room. Same with the excellent shower. Staff was excellent. They had free lockers where you could keep your luggage until check in time. Our only complaint was that they would not store our luggage after we checked out."

"Very cozy and nice staff :)"

"Perfect "

"Friendly staff, and clean and spacious room. The outdoor bath was amazing"

"Beautiful room filled with amenities for comfort. Spectacular views of Mount Fuji on a clear day!"

"It’s a short stay and everything was very nice !"

"Beautiful waterfront view "

"Breakfast buffet was great. But time to stop imposing the silly Covid-era measures in the dining area, all of which have proven to be without any scientific or medical basis. If there are guests that complain about removing such measures, they should just stay at home with their neuroses and not bother to leave their homes. Other than that, what a lovely dog friendly place to stay! The pool is great; I would just ask the management to consider revising the morning opening times which make it difficult to enjoy the pool and onsen, in addition to taking breakfast. "