好萊塢塞米諾爾保護區度假村

「The service is awesome especially room service.」

「Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there...

「Clean」

「sever no good」

「Staff was very friendly. Hotel was comfortable and well maintained」

「It is a beautiful hotel. The beach and pool were great. However, the staff was lacking hospitality. The bartenders at 3030 Ocean were so incredibly rude and condescending when speaking to our group when ordering drinks/dinner. I have never experienced such awful service. My husband and I were servers for years, so we understand the industry and would never have treated customers this way. I want to express how amazing our server Rosa at Riva was every morning. Always greeted with a smile and...

「The hotel is located outside of busy streets or noisy areas, in a quiet setting with good grave facilities.」

「Good」