We recently stayed at the Hilton Cabana Miami South Beach and unfortunately there were a few problems that I’d like to address. First our room was beside the employee elevator and it was extremely loud in the morning and at night. We got to the hotel on Wednesday and left Saturday, and there was only one elevator working for the entire duration of our stay which made it very difficult to get to and from the beach. As well, the beach front service was not very helpful. We had to find our own chairs and some of the staff were hesitant to aid us. In addition to the beach front, there weren’t enough towels for the guests. We were told the towels were in the wash and no one was able to tell us when the towels would be available so we had to wait around to have towels for the beach. None of the staff were problem solving and we ended up finding a couple extra towels on a chair for ourselves. Finally, the front desk and concierge services were not available at all. We called the front desk and concierge separately at least ten times and did not hear back until we called on our personal phones from the website and had to order items to our room that way (i.e., towels and blankets).
Sabrina
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Ayat
親子旅遊
2025 年 7 月 25 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
we had an 2 connected room king they said no we cannt give you this reservation we moved in 3 rooms non of them clean or reserve
Ayat
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Andrew
家庭旅遊
2025 年 7 月 24 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Very poor condition, bathroom with only hot water , room AC very noisy, pool will moldy tiles at the water level with dead lizards, pool very cloudy and dirty.
Andrew
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Diobelka
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love it !
Diobelka
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Cristela
親子旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente
Cristela
於 2025 年 7 月住了 2 晚
4/10 不太好
Diana
2025 年 7 月 19 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall, the service at the property was horrible
Diana
於 2025 年 7 月住了 3 晚
10/10 有夠讚
ROBERT
2025 年 7 月 16 日
ROBERT
於 2025 年 7 月住了 1 晚
6/10 一般般
Lea
寵物同遊, 家庭旅遊
2025 年 7 月 12 日
不喜歡:員工素質和設施服務
Me gustó ubicación de hotel,las piscinas, la playa.
No me gustó que no tienen parqueo cada que uno sale le cobran por valet parking
Lea
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Kimberly
家庭旅遊
2025 年 7 月 12 日
喜歡:員工素質
Our ceiling had a leak. Easy access to the beach.
Kimberly
於 2025 年 7 月住了 5 晚
2/10 很糟糕
Daniel
情侶出遊
2025 年 7 月 11 日
喜歡:設施服務
不喜歡:整潔度、員工素質和住宿環境和硬體
I liked the convenience of getting to the beach and the pool fairly easy. I did not like that most of the staff had a languish barrier. Half the thinks in my room didn't work. I had to complain about it several time before they put me in another room. Room 606 don't stay there. The gay looking guy with the funny hat at the bar was rude. Will never stay at Hilton again. Oh, and by the way i came home after my stay there with welts on the back of my head and shoulders, I'm assuming they were bed bugs.
Daniel
於 2025 年 7 月住了 4 晚
6/10 一般般
Mark
情侶出遊
2025 年 7 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
My ONLY issue was trying to contact the front desk was terrible. No one EVER answered the phone. We need wash cloths and we had to call each day of our stay but we had to text a number to reach someone.
Mark
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Marcela
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
The resort service was excellent as valley parking, coffee bar, beach bar service, room service, attendance. The only that deserve remove one star is the elevator. They have two and only one was working. And lines of people were waiting just to go up or down.
Marcela
於 2025 年 6 月住了 5 晚
6/10 一般般
Suzanne
2025 年 7 月 3 日
Suzanne
於 2025 年 7 月住了 1 晚
6/10 一般般
Jatanya
2025 年 7 月 3 日
不喜歡:員工素質
The beds are very uncomfortable. This place is also expensive to eat. They charge a 20% fee on every bill that definitely adds up. Towels were limited also. Overall the hotel was just okay and I was expecting a lot more for $1400.
Jatanya
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Andrew
家庭旅遊
2025 年 7 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
Ocean front balcony.
Andrew
於 2025 年 6 月住了 4 晚
4/10 不太好
Francisco German
2025 年 7 月 2 日
Francisco German
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Diana
2025 年 7 月 2 日
Diana
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Ernest Cavalier
家庭旅遊
2025 年 7 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
We loved our stay ! The staff was very helpful and the location is fantastic.!