「The hotel service was exceptional from the time we pulled up to valet. Everyone was prompt, kind, and helpful. We have stayed at many hotels on the Riverwalk. This is the first time we didn't hear street noise all night. The only disappointment was with the dine-in service. The breakfast was not good. Dinner at Ostra was amazing.」
「This is our fourth year in a row to stay here. It is very nice and convenient on the riverwalk. Park in the garage and never have to get out because everything you could need is within walking distance. The few times we did venture out far we just got an uber. Nice breakfast and happy hour makes it that much better. 」
「was greeted by everyone; very clean; very good drinks and appetizers
We also did a couples massage and oh my that was the best...Thank you Christy and Christine 」
「This is an amazing hotel. The ambiance, rooms, staff were unbelievable. My husband needs a wheelchair at times, and one was available for his use during our stay. The valet parking attendants were friendly and had our car ready when needed. I would recommend this hotel to all. 」
「Love the property location and the rooms were great. I didn’t really care for the parking situation where it’s $65 for valet or $40 with no in or out privileges. Also I was charged extra taxes and “amenity fees”. The hotel gives you an $18 credit to use at one of their bars or restaurants to help make up for it however if you don’t go to one then you lose out on that fee.」
「The hotel was under renovation and it was a mess. In the early hours of the morning, there were renovation trucks pulling things, which woke me up twice. In addition, there is no central air conditioning. The sound is too loud and makes it difficult to sleep. Very bad experience.」
「The property was perfect for what we needed. I didnt feel like we were in a dangerous part of town and everything was within a 15 to 30 minute drive of the house.」
