2/10 很糟糕
sophia
團體旅遊
2026 年 3 月 23 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Accidentally double booked this property and was not even informed at Check in that I had two rooms under my name paid. Was given the room for the bonvoy reservation I made only. One would assume since I gave them my name they’d have mentioned I had two rooms booked. Only realized this mistake when I received this email from Expedia for a review of the property.
Also the valet literally broke the rim on my car, added air to the tire and didn’t inform me of any damage or even adding air, until I mentioned my car app sensed low pressure. Waiting for valet manager to get back and review cam footage.
The hallways smelled like sewers. Our fourth floor room had a direct view of the roof. The ‘hydration stations’ had unfiltered tasting water.
Very thin walls. Low quality doors to rooms. Small elevators when hotel was busy there was a line.
sophia
於 2026 年 3 月住了 1 晚
