「Hotel was very nice and breakfast was definitely above average for these kinds of hotel buffets. Actual bacon and fresh berries.
Carpet in my room was badly worn and highly visibly stained. The one real ick part of the York experience. 」
「I pay at the hotel, but I didn't get the receipt.Hotel Reception told me ask Hotels.com, but I can't find where can download it . and I book one kingsize bed room,but she give me 2 beds room. and she said they don't have that time.」
「When I checked in, the front desk gave me a room on the first floor. I told her, can I stay higher floor? And I want a relatively quiet room because I need to stay in this hotel for a week. As a result, the expression on the front desk was very unhappy. At the beginning, it said that our rooms were full. After thinking about it, She still changed the room, but I changed to a room with a poor environment and close to the ice machine. So I want to give this hotel a bad review」
「Overall the room was comfortable but is in desperate need of repairs/renovations. We had a whirlpool suite that needed repairs to the tub and shower. The shower nozzel shot water everywhere but where it needed to go. Our window leaked when it rained. Also we only had one remote for two tvs. The staff was amazing and accommodating. 」