"I honestly do not understand the hype behind this place. For the amount you pay here — easily $100–150 per person depending on drinks and appetizers — the experience was shockingly bad from start to finish. I’ve genuinely received better customer service from Chick-fil-A and even McDonald’s.
The service was one of the worst parts. Our salad came out completely dry with no dressing, and after trying multiple times to get someone’s attention, the staff either ignored us or acted annoyed that we were asking for basic things. It felt like once they dropped the food off, we no longer existed. Water glasses stayed empty, dirty plates sat on the table forever, and nobody checked on us.
For a restaurant charging premium prices, you expect professionalism, attention to detail, and at least decent hospitality. Instead, the staff seemed disorganized, uninterested, and completely disconnected from the dining experience. The food itself was mediocre at best and definitely not worth the price point.
I don’t mind paying for expensive meals when the quality and service match the cost, but this felt like paying luxury prices for fast-food level service — except somehow slower and less attentive. Extremely disappointing experience overall, and unfortunately not somewhere I would recommend or return to."
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