Shangri-La Hotels and Resorts Haikou hotels

"This is second time we stayed here… Place is well maintained and still in very good condition despite our last visit pre-covid in 2018. Highly commend service of check-in staff Nit Gan especially since male guest in front of us gave her a long and super hard time but she didn’t flinch a beat and served us with super efficiency and accommodate our request for early check-in despite we arriving at around 1pm. Housekeeping team cleaned up the room very well plus very prompt to provide us with additional pillows and ice. This is definitely the best hotel on the stretch and will choose to stay here again for my next trip to Haikou."

"Beautiful property. Excellent staff. Even though there was a language barrier all the staff had translator apps so we could easily communicate. We had a beautiful view over the water and the light show was fantastic! Really lovely hotel"

"There is no bar, no food after breakfast, vending mschines that only take.Alipay No fridge, no iron or board no creaner for milk or coffee Mold in thr womens washroom on the ground floor"

"I was stayed this hotel for 3 nights, staff , helpful and friendly. Comfy bed and breakfast was super good lots of variety."

"Very likely the room service "