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"Quite a nice looking hotel, perfect for the airport. Hair close is it? I could hear airport announcements! Staff were friendly and helpful I didn’t eat there, so no comment on food. WiFi was acceptable Only fault was the piped music in the hallways, can hear it in the room and it’s just not relaxing ..."

"The management were excellent. No request was refused. All staff understood English and my broken Indonesian. My husbands birthday was during our stay and we were surprised by the most wonderful chocolate cake. Thank you so much ❤️"

"Hotel dg lokasi yg tepat , dekat mall, dekat pantai dan rata rata semua karyawan sangat baik melayani kita..next pingin menginap kembali ....hanya parkir di basemen pada saat mall tutup yg susah masuk karena tdk ada petugas yg mengatur agar mobil kita bisa masuk."

"It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our ..."

"stayed two nights. first night, some water leaked from the ceiling and the aircondition made the entire room damp. changed room for second night and there was no warm water in the evening."